
Client Services Team Lead
2 weeks ago
Applied business knowledge to streamline service delivery processes; used management concepts to scale a support or service team.
Managed client-facing service operations; resolved escalations while meeting SLAs; supported the transition of services into a centralized hub.
Ensured processes met regulatory requirements in different countries; advised stakeholders on compliance risks; contributed to successful audits or certifications.
Scaled a service delivery team in a fast-growing organization; implemented performance metrics and dashboards; consistently achieved SLA adherence.
Progressed from supervising a small team to leading a larger service function; introduced scheduling to support international clients; implemented workflow tools to manage high volumes; coached and developed team members to achieve SLA targets.
Introduced structured coaching programmes; improved team engagement scores; recognised as an escalation point during service challenges.
Reduced processing times by standardising workflows; automated routine reporting; streamlined onboarding or setup processes across regions.
Presented service performance updates to executives; facilitated cross-team workshops; explained personal contributions to successful projects with clarity; de-escalated client issues through effective communication.
Chaired governance calls with senior stakeholders; collaborated across functions to resolve client issues; negotiated timelines or scope adjustments with customers.
Identified root causes of recurring service failures; used data trends to improve forecasting; implemented corrective actions that improved client satisfaction.
Managed urgent onboarding/setup for a new client; resolved multiple escalations simultaneously; consistently delivered to tight SLAs.
-
Client Services Team Lead
22 hours ago
New Delhi, India Ezone Security Solutions Pvt. Ltd. Full timeAbout The Job.About Us: We ateZONE, one of the Best Leading Security Solutions Companies in India,believe that people make an organization and more so in service-driven organizations. Having this in mind we have created infrastructure in such a way that we are as close as possible to attend to the client needs... Our team comprises of highly skillful and...
-
Sales Team Lead
5 days ago
Delhi, Delhi, India Logicbloq It Services ( Hiring for Our Client ) Full time ₹ 12,00,000 - ₹ 24,00,000 per yearJob Description: Sales Team Lead Product Sales & Lead ManagementLocation: Jank Puri New Delhi ( Work from Office )Department: SalesReporting to: Sales Manager / Head of SalesExperience Required: 8–10 years in sales, with at least5-7 years in a team lead or supervisory roleRole Overview:We're looking for a dynamic and driven Sales Team Lead to take charge...
-
Client Servicing Lead
6 days ago
Bengaluru, Mumbai, New Delhi, India Wizard Events And Conferences Full time ₹ 15,00,000 - ₹ 25,00,000 per yearClient Servicing Lead MICELocation: Delhi/Mumbai/BangaloreExperience: 12 Years+ | Industry: MICE | Events | Corporate EventsWe are looking for an experienced Client Servicing Lead to lead our client management efforts in the MICE and corporate events space. This role is ideal for someone who excels at building strong client relationships, ensuring seamless...
-
Sales Team Leader
1 week ago
Delhi, India Adani Airport Holdings Ltd Full timeRole Summary The Sales Lead will lead the growth and promotion of premium airport Meet & Greet services, focusing on client acquisition, strategic partnerships, and revenue generation. This role demands a blend of hospitality expertise, sales acumen, and operational coordination to deliver seamless passenger experiences. # ; Key Responsibilities ~...
-
Client servicing speciaist- Delhi
4 days ago
Delhi, Delhi, India MEGMA SERVICES Full time ₹ 2,00,000 - ₹ 6,00,000 per yearLeading retail design company requires Client servicing Specialist - Delhi( south delhi) One of our client a leading retail company headpquatered in delhi with operations in over 8 cities in india , catering to major indian and international brands , We partner with brands to create informative, engaging, tech-savvy and customer-centric experiences....
-
Client Servicing Trainee
4 days ago
Delhi, Delhi, India Pink Sky HR Services Full timeA **Client Servicing Trainee** is typically an entry-level role designed to provide hands-on experience in managing and supporting client relationships within an organization. This role often serves as a stepping stone to more advanced positions in account management, sales, or customer relations. Key Responsibilities: - **Client Interaction**: Assist in...
-
Client Servicing
1 week ago
Delhi, India WOW Events Full timeTo be Responsible for individual targets by way of servicing the event needs of the existing clients & upselling to them. - To ensure seamless client interfacing and project management, with a focus on the timely completion of interim and major deadlines. - To contribute to the analytical and creative thought process in new business development pitches and...
-
Client Servicing
7 days ago
Delhi, Delhi, India People Architect Full time ₹ 5,00,000 - ₹ 15,00,000 per yearWe are looking for Client Servicing - Events for Mumbai location . The candidate should have minimum 6-12 years of experience in Experiential Marketing / Corporate Events /BTL industry.Job TitleAssociate Account DirectorDUTIES AND RESPONSIBILITIESWorking on client acquisition process along with managing existing client relationshipsBuilding rapport with...
-
client servicing
3 weeks ago
Delhi, India Sanket Communications Full timeJob Summary: We are looking for a dynamic and result-oriented Client Servicing/Account Manager to join our Mumbai team. The ideal candidate will have 4-6 years of experience in managing key client relationships in the advertising or integrated marketing space. You will act as the main liaison between the agency and clients, ensuring seamless communication,...
-
client servicing
6 days ago
Delhi, Delhi, India Sanket Communications Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJob Summary: We are looking for a dynamic and result-oriented Client Servicing/Account Manager to join our Mumbai team. The ideal candidate will have 4-6 years of experience in managing key client relationships in the advertising or integrated marketing space. You will act as the main liaison between the agency and clients, ensuring seamless communication,...