Client Servicing Trainee

2 days ago

Delhi Delhi, India Pink Sky HR Services Full time

A **Client Servicing Trainee** is typically an entry-level role designed to provide hands-on experience in managing and supporting client relationships within an organization. This role often serves as a stepping stone to more advanced positions in account management, sales, or customer relations.

Key Responsibilities:

- **Client Interaction**: Assist in handling client inquiries, providing basic information, and ensuring timely follow-ups.
- **Support Services**: Help maintain accurate records of client interactions, contracts, and service agreements.
- **Coordination**: Work closely with internal teams (e.g., sales, marketing, or operations) to ensure client needs are met.
- **Problem Solving**: Address minor client concerns and escalate significant issues to senior team members.
- **Documentation**: Assist in preparing reports, presentations, and meeting notes.

**Required Skills**:

- **Communication Skills**: Ability to interact professionally with clients and team members.
- **Organizational Skills**: Efficient in managing multiple tasks and prioritizing them.
- **Problem-Solving Skills**: Quick thinking to resolve client queries effectively.
- **Adaptability**: Willingness to learn and adapt to the company's processes and client management systems.

**Job Types**: Full-time, Permanent

Pay: ₹11,791.69 - ₹25,000.00 per month

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

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