CX Domain Expert – Customer Experience

Company DescriptionVoxai Solutions provides best-in-class solutions and services to transform, manage, and innovate your customer experience (CX) journey. With market-leading cloud contact center capabilities, outstanding expertise, and a diverse partner ecosystem, Voxai helps businesses achieve their operational goals. Voxai is a specialized solution...

Job Description UX/CX Lead Consultant Location: [Insert Location or Remote] Industry: IT Services & Consulting Department: UX, Design & Architecture Employment Type: Full-Time, Permanent Role Category: UI / UX Role Overview We are seeking an experienced and detail-oriented UX/CX Lead Consultant to join our innovative team. This is a strategic role...

Job Description We are seeking an experienced and detail-oriented UX/CX Lead Consultant to join our innovative team. The ideal candidate will be responsible for leading and managing user and customer experience projects, ensuring they deliver meaningful and impactful results. This role requires a strong understanding of user-centric design principles,...

Customer Experience ExpertWe are seeking a Customer Experience Expert to join our team. In this role, you will be responsible for analyzing and optimizing the customer journey across all touchpoints.About the RoleThe Customer Experience Expert is responsible for mapping the end-to-end customer journey, identifying pain points, and developing solutions to...

Lead Performance StrategistAbout the RoleWe are seeking a seasoned professional to drive performance improvement initiatives across our organization. As Lead Performance Strategist, you will play a critical role in enhancing customer experience and operational efficiency.Key Responsibilities:Curate insights by analyzing diverse data sets, including...

Job Title : Dialogflow CX DeveloperSummary :We are seeking a talented and passionate Dialogflow CX Developer to join our innovative Engen Chat team. This role will be responsible for designing, developing, testing, and deploying solutions using Google's Dialogflow CX platform. The ideal candidate will possess strong development skills and a desire to build...

As a lead in customer experience, you will play a pivotal role in shaping the customer journey across web and mobile platforms.This position is at the intersection of product, technology, and delivery – ensuring seamless, secure, and high-performing experiences through digital channels. Your primary responsibility will be to translate business and product...

**Job Title** Executive CX - Transport **Job Description Summary** **Key Responsibilities**: - ** Issue Resolution**: Identify and address customer concerns promptly and professionally, providing timely solutions and assistance. - ** Customer Communication**: Maintain open and effective communication with customers, providing clear and informative...

Customer Experience ExpertWe are seeking a skilled professional to fill the role of Customer Experience Expert. This key position will be responsible for delivering exceptional customer service, handling real-time queries, and managing escalations.About the Role:Provide timely and effective support to customers through various communication channelsIdentify...

Customer Journey Mapping ExpertWe are seeking a highly skilled Customer Journey Mapping Expert to join our team. As a Workflow Analyst, you will be responsible for analyzing and optimizing the customer experience across all touchpoints.About the Job:The successful candidate will be responsible for mapping the end-to-end customer journey, identifying pain...