Partner Solutions Engineer

17 hours ago

Mumbai, India Cisco Full time

Partner Solutions Engineering Team

  • Evaluate current partner's technical readiness relative to Ciscos technical strategy (solutions, services, product, quality of service, reputation) and identify gaps in readiness
  • Provide technical direction and influence new and existing partners toward developing new Cisco solutions and services offerings.
  • Work with and influence partner to develop new partner practices aligned with Ciscos architectural plays
  • Coordinate with PAM, Partner SE leader & Extended Team in structuring new partnerships

Your Impact

Market Analysis and Planning

  • Provide strategic feedback regarding partner landscape, and technology and solution trends within a local market (strategic)

Partner Enablement

  • Build the partner Technical Business Plan
  • Analyze and give recommendations on partner technical needs, goals, and objectives. Involve learning partners and internal partner training to help the partner reach a higher technical sales and service capability
  • Ensure partner technical resources are provided appropriate products, solutions and architecture training. Assist in training partner sales teams
  • Provide positioning and real time use case development training (for partner to use with customer) to senior partner technical leadership. Focus training around architecturally positioning Cisco solutions and services
  • Participate in development, measurement and management of the partners Technical Readiness Plan
  • Apply Requirements Processes as needed for key features / product requests

Sales Coordination

  • Adapt existing or develop new Cisco solutions that address a specific partner need
  • Cross communicate Cisco and partner value propositions, especially between partner and Cisco field SEs
  • Aggressively capture insight into strategic / high-value opportunities that the partner is pursuing and connect with Cisco field team

Partner Service and Support

  • Act as key contact and customer first contact point for partner technical issues within Cisco
  • Educate partners and promote use of Cisco remote support model and effective use of partner and customer support tools (e.g. TAC, TSN, Partner Helpline, PDI, etc.)

Personal and Interpersonal Development

  • Be the technical inspiring leader
  • To show the value proposition thru partner practices
  • Provide feedback to Cisco business units (Products and Marketing) on features and solutions gaps in current products and coordinated solutions (Cisco / other vendors)
  • Research and build collateral positioning the technical trends of the internetworking industry
  • Become an expert in competitive landscape nuances in local market
  • Actively participate and contribute to Cisco technical community discussions

Qualify (Partner Led)

  • Assist partner in refining and researching technical requirements of an opportunity
  • Provide support in customer meetings and seminars
  • Assist partner in qualifying customer technical requirements

Minimum Qualifications

  • Bachelor of Engineering degree or equivalent
  • 8-11 years field technical sales experience as a Solutions Engineer or equivalent
  • Advanced technical knowledge in the Networking (SDx/Wireless), Security and Cloud & Datacenter technologies.
  • Demonstrated self-starter and innovator
  • Validated relationship building skills
  • Great teammate
  • Shown ability to focus and achieve goals
  • Perform daily with the highest degree of integrity

Preferred Qualifications

  • Formulate and communicate a solution / vision
  • Experience working with and handling large enterprises and public-sector customers.
  • Working experience with large partnerships.

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