Partner Solutions Engineer
24 hours ago
Partner Solutions Engineering Team
- Evaluate current partner's technical readiness relative to Ciscos technical strategy (solutions, services, product, quality of service, reputation) and identify gaps in readiness
- Provide technical direction and influence new and existing partners toward developing new Cisco solutions and services offerings.
- Work with and influence partner to develop new partner practices aligned with Ciscos architectural plays
- Coordinate with PAM, Partner SE leader & Extended Team in structuring new partnerships
Your Impact
Market Analysis and Planning
- Provide strategic feedback regarding partner landscape, and technology and solution trends within a local market (strategic)
Partner Enablement
- Build the partner Technical Business Plan
- Analyze and give recommendations on partner technical needs, goals, and objectives. Involve learning partners and internal partner training to help the partner reach a higher technical sales and service capability
- Ensure partner technical resources are provided appropriate products, solutions and architecture training. Assist in training partner sales teams
- Provide positioning and real time use case development training (for partner to use with customer) to senior partner technical leadership. Focus training around architecturally positioning Cisco solutions and services
- Participate in development, measurement and management of the partners Technical Readiness Plan
- Apply Requirements Processes as needed for key features / product requests
Sales Coordination
- Adapt existing or develop new Cisco solutions that address a specific partner need
- Cross communicate Cisco and partner value propositions, especially between partner and Cisco field SEs
- Aggressively capture insight into strategic / high-value opportunities that the partner is pursuing and connect with Cisco field team
Partner Service and Support
- Act as key contact and customer first contact point for partner technical issues within Cisco
- Educate partners and promote use of Cisco remote support model and effective use of partner and customer support tools (e.g. TAC, TSN, Partner Helpline, PDI, etc.)
Personal and Interpersonal Development
- Be the technical inspiring leader
- To show the value proposition thru partner practices
- Provide feedback to Cisco business units (Products and Marketing) on features and solutions gaps in current products and coordinated solutions (Cisco / other vendors)
- Research and build collateral positioning the technical trends of the internetworking industry
- Become an expert in competitive landscape nuances in local market
- Actively participate and contribute to Cisco technical community discussions
Qualify (Partner Led)
- Assist partner in refining and researching technical requirements of an opportunity
- Provide support in customer meetings and seminars
- Assist partner in qualifying customer technical requirements
Minimum Qualifications
- Bachelor of Engineering degree or equivalent
- 8-11 years field technical sales experience as a Solutions Engineer or equivalent
- Advanced technical knowledge in the Networking (SDx/Wireless), Security and Cloud & Datacenter technologies.
- Demonstrated self-starter and innovator
- Validated relationship building skills
- Great teammate
- Shown ability to focus and achieve goals
- Perform daily with the highest degree of integrity
Preferred Qualifications
- Formulate and communicate a solution / vision
- Experience working with and handling large enterprises and public-sector customers.
- Working experience with large partnerships.
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