BMC Remedy/CMDB/Helix Developer

2 weeks ago


Bengaluru, Karnataka, India Infosys Full time

About Infosys: Infosys is a global leader in next-generation digital services and consulting. We enable clients in 56 countries to navigate their digital transformation.

Requirements:

Resource should be capable on providing support on -


• Knowledge on BMC Suite Installation


• Knowledge on BMC ITSM Remedy


• Knowledge on SmartIT/MyIT(Digital Work-Place)


• Knowledge on Service Request Management


• Knowledge on Smart reporting


• Knowledge on BMC CMDB


• Knowledge on BMC Helix


• Asset Management, as per agreed SLAs


• Experience in Administration, Operations, Customizations, Integrations, Performance tuning, Patch implementation, Upgrades and development of ITSM remedy


• Follow the ITIL standard best processes.

Knowledge on BMC ADDM, True-Sight will be added advantage

Experience: 3-10 years

Location: Across all Infosys DCs



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