
BMC Remedy/CMDB/Helix Developer
2 weeks ago
About Infosys: Infosys is a global leader in next-generation digital services and consulting. We enable clients in 56 countries to navigate their digital transformation.
Requirements:
Resource should be capable on providing support on -
• Knowledge on BMC Suite Installation
• Knowledge on BMC ITSM Remedy
• Knowledge on SmartIT/MyIT(Digital Work-Place)
• Knowledge on Service Request Management
• Knowledge on Smart reporting
• Knowledge on BMC CMDB
• Knowledge on BMC Helix
• Asset Management, as per agreed SLAs
• Experience in Administration, Operations, Customizations, Integrations, Performance tuning, Patch implementation, Upgrades and development of ITSM remedy
• Follow the ITIL standard best processes.
Knowledge on BMC ADDM, True-Sight will be added advantage
Experience: 3-10 years
Location: Across all Infosys DCs
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