TrueSight Technical Expert

5 days ago

Bengaluru, Karnataka, India beBeeExpert Full time

Job Description:

The ideal candidate will be a seasoned expert with in-depth knowledge of BMC TrueSight Operations Management. This individual should have hands-on experience with the installation, upgrade, integration, administration, and configuration of BMC TrueSight, especially with version 10.x and later. Additionally, they should possess strong troubleshooting skills for Patrol Agent and TrueSight server component issues.

Key Responsibilities:

  • Install and configure Patrol Agents on Windows, RHEL, AIX, and Solaris OS
  • Work with various knowledge modules like DB, Websphere, Exchange, Sentry hardware, Sentry monitoring studio, OS, LOG, and URL
  • Develop custom KMs and work with MRLs and custom classes
  • Design and implement integration solutions with 3rd party tools for event and performance management
  • Configure and design reports using TSOM Smart reporting and OOTB TrueSight reports
  • Enhance TrueSight architecture and its components as per growing infrastructure and customer requirements

Required Skills and Qualifications:

  • Strong proficiency in BMC TrueSight Operations Management
  • Proficiency in installation, Upgrade, integration, Administration, configuration (especially with version 10.x & later)
  • Strong skills in installation of Patrol Agents on Windows, RHEL, AIX, Solaris OS
  • Knowledge of various knowledge modules like DB, Websphere, Exchange, Sentry hardware, Sentry monitoring studio, OS, LOG, URL
  • Working knowledge of custom KMs
  • Troubleshooting skills for Patrol Agent and TrueSight server component issues
  • Strong expertise in Event Management policy Administration and configuration
  • Ability to Design & implement integration solutions with 3rd party tools for event & performance management
  • Familiarity with TrueSight-Remedy ITSM integration, troubleshooting, and enhancements
  • Working knowledge of MRLs, custom classes
  • Hands-on skills in configuring & designing reports using TSOM Smart reporting, OOTB TrueSight reports
  • Ability to Analyze environment & event data to fine-tune & reduce instance, event count
  • Capability to review, analyze, fine-tune & enhance TrueSight architecture & its components
  • Familiarity with Patrol Central, RT, Console server, PCM components
  • Knowledge of Datacenter IT Infrastructure components, Unix, Windows OS, Virtualization
  • Hands on experience on BMC Helix and upgrades/Migrations

Benefits:

  • Excellent opportunity to work with a cutting-edge technology
  • Chance to enhance your skills and knowledge in BMC TrueSight Operations Management
  • Collaborative and dynamic work environment

Others:

  • Certification on BMC TrueSight is an asset
  • Infrastructure knowledge on Operating system and Database is a plus
  • Good communication skills set, including clear communication on major incident impact
  • Excellent problem analysis skill set

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