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Sr. Branch Operations Head
2 months ago
Location : Mumbai
Job Overview:
The Senior Branch Operations Head is a critical leadership role responsible for overseeing and enhancing the operational efficiency of branches.This role demands an experienced professional with a strong understanding in Mutual Fund industry, leadership skills and a proven track record of managing branch operations effectively.
Key Responsibilities:
·Oversee the overall operations of the branch, ensuring smooth functioning and compliance with regulatory requirements.
·Develop and enforce policies and procedures to improve branch operations and ensure alignment with company objectives.
·Ensure exceptional customer service is provided at all times, addressing customer inquiries and resolving issues promptly.
·Ensure strict adherence to all regulatory guidelines and compliance requirements, including AMFI regulations and SEBI guidelines.
·Cultivate a positive work environment that promotes teamwork, accountability, and professional development.
·Conduct regular team meetings to align on goals, address challenges, and share updates.
Qualifications:
·Bachelor's degree in Commerce, Finance, or a related field.
·10-15 years of experience in the industry with a proven track record of managing branch operations and leading teams.
·Excellent verbal and written communication skills.
·Strong analytical and problem-solving skills with a focus on operational excellence.
Interested candidates can share their updated resume on
