Call Audit Executive
1 week ago
Job Description Key Responsibilities: Will be responsibility to meet Quality related expectations level monthly · Randomly monitor calls to ensure Management standards are maintained. Need to manage BAU, audit and other compliance audits as per Management requirement Provide regular feedback to team Members regarding the performance of the team and any issue that needs escalation. To work together as a team and achieve the targets set by Management Need to be flexible and motivate the team at regular intervals. Monitor the calls of each advisor and provide immediate feedback to them in case of critical errors and non-critical errors. Determine whether the agents maintain a pre-determined and acceptable level of contact handling through call monitoring. Need to share daily, weekly, and monthly reports to Operations & Quality Head Need to Analyze & Share Training need inputs to the Training & Operations Requirements Excellent listening and analytical skills. Strong communication (verbal & written). Knowledge of call audit tools and quality frameworks. Proficiency in MS Excel / Google Sheets for report generation. Eye for detail and ability to provide constructive feedback. Willing to extent Shifts & Work on Weekends & Holidays(Week off only on Week day) Basic Communication Skills Need Experience in Call Audit(Quality Analyst) Min 1 Yr experience required in call audit profile Benefits Bachelor’s degree in any discipline. 1–3 years of experience in Quality Analysis / Call Auditing (preferably in Real Estate, BPO, or Customer Service). Exposure to CRM systems and SOP-based audits will be an added advantage Requirements Team Handling Real Estate Experiences Revenue Generation Site Visit Conversion
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Call Audit Executive
2 weeks ago
Chennai, India Adityaram Properties Private Limited Full timeKey Responsibilities: Will be responsibility to meet Quality related expectations level monthly · Randomly monitor calls to ensure Management standards are maintained. Need to manage BAU, audit and other compliance audits as per Management requirement Provide regular feedback to team Members regarding the performance of the team and any issue that needs...
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Call Audit Executive
2 weeks ago
Chennai, Tamil Nadu, India Adityaram Properties Full timeKey Responsibilities Monitor and audit inbound and outbound calls between sales executives and customers prospects Evaluate call quality based on defined parameters such as communication skills accuracy of information compliance and professionalism Identify gaps in sales pitch objection handling or product knowledge and provide feedback or training...
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Call Audit Executive
2 weeks ago
Chennai, Tamil Nadu, India Adityaram Properties Full timeKey Responsibilities Will be responsibility to meet Quality related expectations level monthly Randomly monitor calls to ensure Management standards are maintained Need to manage BAU audit and other compliance audits as per Management requirement Provide regular feedback to team Members regarding the performance of the team and any issue that needs...
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Call Audit
2 weeks ago
Chennai, India Adityaram Properties Private Limited Full timeJob Description Key Responsibilities Quality monitoring and evaluation: Systematically monitor and evaluate inbound and outbound calls from the tele-calling team to assess adherence to scripts, communication quality, and professional conduct. Compliance review: Ensure that all agent interactions comply with internal guidelines, sales protocols, and...
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Call Audit
2 weeks ago
Chennai, India Adityaram Properties Private Limited Full timeKey Responsibilities Quality monitoring and evaluation: Systematically monitor and evaluate inbound and outbound calls from the tele-calling team to assess adherence to scripts, communication quality, and professional conduct. Compliance review: Ensure that all agent interactions comply with internal guidelines, sales protocols, and data privacy...
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Sales Call Audit
2 days ago
Chennai, Tamil Nadu, India GUVI Full time_**Responsibilites**:_**: - Audit Calls (Live, Recorded & Remote) and score them on defined Template **_ **-Document the Calls Audited in the defined Template** **-Should complete the Call Audit Targets within timelines** **-Share Feedback with the Coordinators on a timely basis and ensure corrective** **actions are taken** **-Send Reports to all...
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Customer Care Executive
1 week ago
Chennai, India Call For Jobs Full timeDesignation: Customer care Executive Department: Virtual Care Qualification: Any Graduation Mandatory languages: English and Tamil Working Location: Kodambakam Week Off: 2nd and 4th saturday, sunday. Gender: Male / Female Timing: 9hrs (9:30 - 6:30 ) Experience: freshers and min 6months experience in telecalling and sales ; Salary: 2.08...
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Audit Executive
3 weeks ago
Chennai, India Ms Natarajan & Vaidyanathan Full timeWe're Hiring: Audit Executive – Chennai (Alwarpet) Location : Alwarpet, Chennai | Firm : M/s Natarajan & Vaidyanathan, Chartered AccountantsAbout Us With 40+ years of legacy in Audit, Taxation, and Corporate Compliance , M/s Natarajan & Vaidyanathan is a well-established CA firm with offices in Chennai and Kumbakonam. We provide professional services to a...
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Audit Executive
2 weeks ago
Chennai, India Ms Natarajan & Vaidyanathan Full timeWe're Hiring: Audit Executive – Chennai (Alwarpet) Location : Alwarpet, Chennai | Firm : M/s Natarajan & Vaidyanathan, Chartered AccountantsAbout Us With 40+ years of legacy in Audit, Taxation, and Corporate Compliance , M/s Natarajan & Vaidyanathan is a well-established CA firm with offices in Chennai and Kumbakonam. We provide professional services to a...
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Audit Executive
4 days ago
Chennai, India NI Consulting Services Full time**Job Overview** We are seeking a highly motivated and detail-oriented individual to join our client, Ashok Associates and Chartered Accountants in T Nagar, as an Auditing Executive. As an Auditing Executive, you will be responsible for conducting audits of financial statements, analyzing accounting records, and ensuring compliance with regulations and...
