Call Audit Executive
3 days ago
Key Responsibilities Will be responsibility to meet Quality related expectations level monthly Randomly monitor calls to ensure Management standards are maintained Need to manage BAU audit and other compliance audits as per Management requirement Provide regular feedback to team Members regarding the performance of the team and any issue that needs escalation To work together as a team and achieve the targets set by Management Need to be flexible and motivate the team at regular intervals Monitor the calls of each advisor and provide immediate feedback to them in case of critical errors and non-critical errors Determine whether the agents maintain a pre-determined and acceptable level of contact handling through call monitoring Need to share daily weekly and monthly reports to Operations Quality Head Need to Analyze Share Training need inputs to the Training Operations Requirements Excellent listening and analytical skills Strong communication verbal written Knowledge of call audit tools and quality frameworks Proficiency in MS Excel Google Sheets for report generation Eye for detail and ability to provide constructive feedback Willing to extent Shifts Work on Weekends Holidays Week off only on Week day Basic Communication Skills Need Experience in Call Audit Quality Analyst Min 1 Yr experience required in call audit profile Benefits Bachelor s degree in any discipline 1-3 years of experience in Quality Analysis Call Auditing preferably in Real Estate BPO or Customer Service Exposure to CRM systems and SOP-based audits will be an added advantage
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Call Audit Executive
1 day ago
Chennai, Tamil Nadu, India Adityaram Properties Full timeKey Responsibilities Monitor and audit inbound and outbound calls between sales executives and customers prospects Evaluate call quality based on defined parameters such as communication skills accuracy of information compliance and professionalism Identify gaps in sales pitch objection handling or product knowledge and provide feedback or training...
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Call Audit Executive
24 hours ago
Chennai, India Adityaram Properties Private Limited Full timeKey Responsibilities: Will be responsibility to meet Quality related expectations level monthly · Randomly monitor calls to ensure Management standards are maintained. Need to manage BAU, audit and other compliance audits as per Management requirement Provide regular feedback to team Members regarding the performance of the team and any issue that needs...
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Call Center Executive
4 days ago
Anna Nagar, Madurai, Tamil Nadu, India Fast Track Call TAXI Full timeWe are hiring Call Center Executives for our Call Taxi service. If you have excellent communication skills and enjoy assisting customers, join our dynamic team! **Responsibilities**: ~Handle inbound and outbound calls for taxi bookings. ~Assist customers with fare estimates, ride details, and queries. ~Coordinate with drivers and assign bookings...
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(Apply in 3 Minutes) Call Audit
2 weeks ago
Chennai, Tamil Nadu, India Adityaram Properties Full timeKey Responsibilities Quality monitoring and evaluation Systematically monitor and evaluate inbound and outbound calls from the tele-calling team to assess adherence to scripts communication quality and professional conduct Compliance review Ensure that all agent interactions comply with internal guidelines sales protocols and data privacy regulations...
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Call Audit
1 day ago
Chennai, India Adityaram Properties Private Limited Full timeJob Description Key Responsibilities Quality monitoring and evaluation: Systematically monitor and evaluate inbound and outbound calls from the tele-calling team to assess adherence to scripts, communication quality, and professional conduct. Compliance review: Ensure that all agent interactions comply with internal guidelines, sales protocols, and...
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Call Audit
1 day ago
Chennai, India Adityaram Properties Private Limited Full timeKey Responsibilities Quality monitoring and evaluation: Systematically monitor and evaluate inbound and outbound calls from the tele-calling team to assess adherence to scripts, communication quality, and professional conduct. Compliance review: Ensure that all agent interactions comply with internal guidelines, sales protocols, and data privacy...
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Audit Executive
3 days ago
Chennai, Tamil Nadu, India QRight Solutions Full timeQRight Solutions is looking for **Audit Executives (CA fresher / CMA / CA inter)**for a KPO client at Chennai. Designation : Audit Executive Education : CA / CMA / CA inter Experience : 1 - 3 years of Audit exp Pay : 30 - 60K pm (based on Edu & Exp). Location : Chennai (Day shift / 6 days working) **IMMEDIATE JOINERS only** **Responsibilities**: 1....
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Audit Executive
2 weeks ago
Chennai, Tamil Nadu, India QRight Solutions Full timeQRight Solutions is looking for **Audit Staff (CA or CMA fresher / Inter)**for a KPO client at Chennai. Designation : Audit Executive Education : CA or CMA fresher / Inter Experience : 0 - 2 years of Accounting / Audit exp Pay : 25K - 35K pm (based on Edu & Exp). Location : Chennai (Day shift / 6 days working) **IMMEDIATE JOINERS...
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Audit Executive
2 weeks ago
Chennai, Tamil Nadu, India Advanced Grohair & Gloskin clinic Full time**Key Responsibilities**: - Conduct internal and external audits in accordance with the audit plan. - Evaluate the effectiveness of internal controls, risk management, and governance processes. - Review financial statements, records, and operations to ensure compliance with applicable laws and regulations. - Prepare audit reports with findings and provide...
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Audit Executive
1 week ago
tamil nadu, India Ms Natarajan & Vaidyanathan Full timeWe're Hiring: Audit Executive – Chennai (Alwarpet) Location : Alwarpet, Chennai | Firm : M/s Natarajan & Vaidyanathan, Chartered AccountantsAbout Us With 40+ years of legacy in Audit, Taxation, and Corporate Compliance , M/s Natarajan & Vaidyanathan is a well-established CA firm with offices in Chennai and Kumbakonam. We provide professional services to a...
