Client Service Managers
4 weeks ago
Seeking Dynamic Client Service Managers to spearhead Our Healthcare Revolution About Us: At Ecorgy Solutions, we're transforming the way patient care is provided in the US Healthcare industry. To support our US healthcare operations, we are on a talent hunt for passionate Client Service Managers to drive exceptional patient care and elevate our service delivery to the new levels. Role Overview: As our Client Service Manager, you'll be the cornerstone of our patient care team. You'll wield your analytical prowess and exceptional English communication skills to manage stakeholders, clients, and a dedicated clinical team. Your responsibility will be to ensure high-quality service delivery while fostering robust client relationships. Responsibilities: Client-Centric Service Excellence: Collaborate closely with professionals to assign patient care according to established protocols, ensuring exceptional service delivery. Stakeholder communication: Manage and supervise stakeholders and clients and provide exceptional service, meet business volumes, and work towards achieving predetermined targets. Empathetic Leadership: Provide outstanding supportive environment for professionals, fostering services to the patients with empathy. Client Management: Manage client relationships efficiently that results in client retention and provide issue resolutions to the professionals effectively. Service levels: Be a service provider for a team of 50 professionals and 250 active clients, maintain high quality patient care, and promptly resolve complaints. 24x7 Complaint Resolution: Prioritize and resolve complaints round the clock to maintain service quality and client satisfaction. Requirements: Any Bachelor's degree 3-5 years of relevant work experience in international voice process or similar roles Strong Communication: Excellent English communication and articulation skills are essential. American accent is preferred, but not a must, to engage with stakeholders effectively. Industry Experience: Prior experience in Healthcare, Hospital, Education, International sales or relevant sectors. Analytical Proficiency: Capability to acquire and retain knowledge of clinical practices, compliance standards, and the ability to implement improvement initiatives with good estimation skills. Operational Enhancement: Implement strategies to enhance client satisfaction, service delivery, and overall operational efficiency. Quality Improvement: Contribute to developing and executing quality improvement initiatives, showcasing a proven track record of task accountability. Willing to perform night shift from our office premises at Elippode, Trivandrum. Benefits of Joining: Join Ecorgy Solutions for an unparalleled exposure to the US Healthcare BPO sector, offering an international portfolio upgrade and an environment that values your growth. Includes : EPF, Group Mediclaim policy after 6 months of joining and Gratuity, Rewards & Growth based upon Performance; Professional development opportunities; Training and Mentorshipprograms. Interested in discussing compensation and benefits? Call us at To apply, send your resume to
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Client Service Manager
7 days ago
Thiruvananthapuram, Kerala, India Ecorgy Solutions Full time ₹ 6,00,000 - ₹ 12,00,000 per yearAbout Us:At Ecorgy Solutions, we're transforming the way patient care is provided in the US Healthcare industry. To support our US healthcare operations, we are on a talent hunt for passionate Client Service Managers to drive exceptional patient care and elevate our service delivery to the new levels.Role Overview:As our Client Service Manager, you'll be the...
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Client Services Manager
2 weeks ago
Thiruvananthapuram, Kerala, India Fresh Mind Ideas Full time ₹ 1,50,000 - ₹ 3,00,000 per yearPosition: Client Service ManagerLocation: [Your Location / Remote Option]Experience: 2-3 years in client servicing / account management (preferably in a digital marketing or branding agency)Reports To: CEO / Director of Client ServicesAbout the RoleAs a Client Service Manager at Fresh Mind Ideas, you will be the primary point of contact for clients, ensuring...
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Client Service Manager
1 week ago
Thiruvananthapuram, Kerala, India Fresh Mind Ideas Full time ₹ 6,00,000 - ₹ 12,00,000 per yearLocation: [Your Location / Remote Option]Experience: 2-3 years in client servicing / account management (preferably in a digital marketing or branding agency)Reports To: CEO / Director of Client ServicesAbout the RoleAs a Client Service Manager at Fresh Mind Ideas, you will be the primary point of contact for clients, ensuring their goals are met and...
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Client Service Managers
1 week ago
Thiruvananthapuram, India Ecorgy Solutions Full timeSeeking Dynamic Client Service Managers to spearhead Our Healthcare Revolution! About Us: At Ecorgy Solutions, we're transforming the way patient care is provided in the US Healthcare industry. To support our US healthcare operations, we are on a talent hunt for passionate Client Service Managers to drive exceptional patient care and elevate our service...
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Client Service Managers
2 weeks ago
thiruvananthapuram, India Ecorgy Solutions Full timeSeeking Dynamic Client Service Managers to spearhead Our Healthcare Revolution!About Us:At Ecorgy Solutions, we're transforming the way patient care is provided in the US Healthcare industry. To support our US healthcare operations, we are on a talent hunt for passionate Client Service Managers to drive exceptional patient care and elevate our service...
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Client Service Managers
4 hours ago
Thiruvananthapuram Taluk, India Ecorgy Solutions Full time ₹ 12,00,000 - ₹ 24,00,000 per yearSeeking Dynamic Client Service Managers to spearhead Our Healthcare RevolutionAbout Us:At Ecorgy Solutions, we're transforming the way patient care is provided in the US Healthcare industry. To support our US healthcare operations, we are on a talent hunt for passionate Client Service Managers to drive exceptional patient care and elevate our service...
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Client Service Managers
5 days ago
Thiruvananthapuram Taluk, India Ecorgy Solutions Full time ₹ 2,50,000 - ₹ 7,50,000 per yearSeeking Dynamic Client Service Managers to spearhead Our Healthcare RevolutionAbout Us:At Ecorgy Solutions, we're transforming the way patient care is provided in the US Healthcare industry. To support our US healthcare operations, we are on a talent hunt for passionate Client Service Managers to drive exceptional patient care and elevate our service...
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Client Service Executive
7 days ago
Thiruvananthapuram, India Onbyz Full time**Job Type**:Full-time **Experience**:1 Year **Job Summary**: **Key Responsibilities**: - Act as the primary point of contact for our clients and provide exceptional customer service. - Build and maintain strong relationships with clients, ensuring their needs are met and issues are resolved in a timely manner. - Manage client accounts and maintain...
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Client Service Managers
2 weeks ago
Thiruvananthapuram Taluk, India Ecorgy Solutions Full timeSeeking Dynamic Client Service Managers to spearhead Our Healthcare Revolution!About Us:At Ecorgy Solutions, we're transforming the way patient care is provided in the US Healthcare industry. To support our US healthcare operations, we are on a talent hunt for passionate Client Service Managers to drive exceptional patient care and elevate our service...
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Client Service Manager
4 days ago
Valiyavila, Thiruvananthapuram, Kerala, India Ecorgy Solutions Private Limited Full time ₹ 36,00,000 - ₹ 48,00,000 per yearResponsibilities:Coordinate with internal teams to ensure smooth service allocation and delivery.Supervise stakeholders, team members, and clients to meet targets and maintain service standards.Create a supportive environment that promotes empathy and professionalism in service delivery.Build and maintain strong client relationships for satisfaction and...
