Customer Relationship Executive

4 weeks ago

Gandhinagar, India TekCare Full time

Role Overview:

The Customer Relationship Executive will be responsible for building and nurturing long-term relationships with clients, ensuring customer satisfaction, and driving business growth. The role involves managing client interactions, resolving queries, upselling/cross-selling products or services, and acting as the primary point of contact between the company and customers.

Key Responsibilities:

  • Develop and maintain strong relationships with existing and potential clients.
  • Understand customer needs and provide tailored solutions.
  • Handle customer queries, complaints, and feedback in a timely and professional manner.
  • Collaborate with internal teams (sales, operations, technical support) to ensure smooth service delivery.
  • Generate leads through relationship-building and upselling/cross-selling opportunities.
  • Prepare reports on customer interactions, feedback, and satisfaction levels.

What We Offer:

  • Competitive salary and performance-based incentives.
  • Opportunities for career growth and learning.
  • Supportive and collaborative work environment.
  • Exposure to client-facing roles and relationship-building skills.

Job Types: Full-time, Fresher, Internship

Pay: ₹10, ₹15,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person

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