Client Success Associate/ Client Success Manager

1 month ago


Pune, India MarketsandMarkets™ Full time
IF YOU CAN THINK LIKE A CEO,WITH THE ABILITY TO SEE $ AND SHOW $AND HAVE VERY STRONG BUSINESS ACUMENTHAT CAN MAKE THE C-LEVEL ‘THINK’,JOIN MARKETSANDMARKETS

Designation: Client Success Associate(CSA), Client Success Manager (CSM) -

Japanese BilingualJob Location: Hybrid

No of positions: 5 (immediate joiners preferred)Verticals: Mobility, Healthcare, Chemicals, ICT, Semiconductors, Energy

Roles & Responsibilities:As a part of the Client Success Team, you will create, identify, and build long-lasting relationships with customers. You will be taking MnM’s Knowledge Store, one of most disruptive products in the world, to the key strategy builders of nations. As an individual you will represent MnM and drive the revenue impacting decision of companies; you must be a self-starter with high business acumen who can identify and create a large impact of business within a short period of time. This is a role that will be critical to the development and success of the business globally.

Offer continuous support for 4-5 client accounts by driving the consumption of strategic actionable insights and driving high-impact decision making.Proactively initiate new project pipeline through additional analysis or research for the client by working closely with the MnM research teamGenerate new opportunities within existing accounts through upselling and cross-sellingManage research projects for clients such as market sizing, pricing analytics, competitive landscape assessment, benchmarking studies and more by coordinating between the client, onsite & research teamIdentify other strategic areas for revenue within existing client organizations to develop more client relationshipsCoordinate and lead the entire business development process – introductions, presentations, proposals, and closing

Requirement:2 to 8 Years’ experience post MBA.Hands on experience and strong hold on Japanese language (written and verbal)N2 or N3 experience is must.Professionals from consulting background shall be preferred.MBA from Tier 1 InstituteSuperior Executive Presence, Business AcumenWilling to work in US/UK shifts

80% of Fortune global 2000 companies rely on MarketsandMarketsTM (MnM) for their growth in new tech and use cases. MnM is helping global companies monetize a USD 25 trillion shift proactively using its ‘Platform + Analyst + You’ model MnM’s unique platform provides a real-time view of interconnections impacting any B2B business, correlates shifts in revenue sources of clients and clients’ clients impacting any B2B business, and helps over 10,000 clients grow their revenue monetizing these shifts early

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