Services Coordinator

.General Shift timingLocation : AndheriRoles and ResponsibilitiesCoordinate field service activities, Support & guide Service Personnel on site doing installation, maintenance & serviceCreate and assign service tickets to appropriate technicians or teams for resolutionMonitor and respond to IT support tickets in a timely mannerProvide excellent customer...

Required IT Service coordinator with 2 to 3 yrs exp - Degree with IT stream - Incident/service request knowledge. - Knowledge of ticketing tools - Strong mail communication - Coordination with branch engineers for call closures/activity - Knowledge of SLA/priority calls/VIP calls - Summit ticketing tool knowledge as additional advantage - Vendor...

We are looking for a detail-oriented and responsible Service Desk Coordinator to ensure smooth coordination of service requests, communication with clients and internal teams, and overall efficiency of service processes. If you have strong organizational skills, attention to detail, and enjoy working with people, this role could be the right fit for you.Key...

We're also hiring for a Customer Service Coordinator role! In this role, youll:Engage with customers to understand their needs and explain our services.Coordinate with technicians/vendors for timely service delivery.Resolve customer queries professionally and promptly.Maintain accurate service records for seamless operations.Join us to deliver exceptional...

Location : Lower parel Create and assign service tickets to appropriate technicians or teams for resolution Monitor and respond to IT support tickets in a timely manner Provide excellent customer service and ensure a positive user experience Team Management Adhere to established service level agreements and response times for service requests Vendor...

_**JOB RESPONSIBILITIES: - THIS ROLE IS AFTER SALES SERVICE CUSTOMER SUPPORT**_ - Attend to customer service calls over phone through CRM - Co software - Follow up on Purchase order & payment collection - Manage the work allocation thru the service management system. - Make repair quotations in Tally and interact with the customer for approval - coordinate...

Openings for Service Coordinator **Skills**: Call Monitoring, Logging Calls, Reverting on mails Working on Ticketing Software Raising SLA Vendor Coordination MIS Maintanence (Excel knowledge is required) **Salary**: ₹18,000.00 - ₹25,000.00 per month **Benefits**: - Leave encashment - Paid sick time - Provident Fund Schedule: - Day...

Attending Calls from customers and noting complaints and answering queries. - Assigning location wise complaints to service engineers. - Trying to avoid escalation of complaints from customers. - Informing customers about the estimated time of complaint redressal. - Following up with service engineers regarding work in progress and estimated time of...

Job Description: Position Overview - We are seeking a highly organised and detail-oriented Service Coordinator – Reefer Containers to serve as the central point of contact for managing refrigerated (reefer) container service operations. This role will coordinate complaint management, technician deployment, spare parts procurement, and client...

Job title - Service Coordinator Qualification - Graduated or equivalent Degree/Diploma Language known - English & Hindi(Must) Job location - Churchgate Experience - 2 to 5 yrs The Service Coordinator manages the schedules and day to day operations of all the Technical Service Personnel. He/She must be able to manage Technical Service Personnel in a...