Hiring || Service Desk Management- Bangalore
1 week ago
Service Desk Management Location: Bangalore Exp range: 6 months - 2 years NP: Immediate Job Description: As an Application Tech Support Practitioner, you will serve as the primary point of contact between our clients and our world-class systems. Your exceptional communication skills and deep product knowledge will enable you to accurately define client issues, interpret and design resolutions, and maintain a high level of client satisfaction. This role requires a strong understanding of ITIL framework, incident management, and problem resolution, as well as proficiency in Service Desk Management and Service Desk Voice Support. Responsibilities Perform independently as a Subject Matter Expert (SME) Participate actively in team discussions and contribute to problem-solving Provide timely and effective voice support to clients Maintain high client satisfaction through excellent communication Troubleshoot and resolve technical issues efficiently Document all support interactions and solutions accurately Collaborate with cross-functional teams to enhance system performance Requirements Must-Have Skills: Proficiency in Service Desk Management and Service Desk Voice Support Strong understanding of the ITIL framework Experience in incident management and problem resolution Knowledge of remote desktop tools and ticketing systems Familiarity with Windows and Mac operating systems Additional Requirements: Minimum 1 year of experience in Service Desk Management 15 years of full-time education Based at our Bengaluru office
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Hiring || Service Desk Management- Bangalore
1 week ago
Bengaluru, India 2coms Full timeJob Description Service Desk Management Location: Bangalore Exp range: 6 months - 2 years NP: Immediate Job Description: As an Application Tech Support Practitioner, you will serve as the primary point of contact between our clients and our world-class systems. Your exceptional communication skills and deep product knowledge will enable you to accurately...
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Hiring || Service Desk Management- Bangalore
2 weeks ago
Bengaluru, Karnataka, India 2COMS Consulting Pvt. Ltd. Full timeService Desk ManagementLocation: BangaloreExp range: 1-3 yearsNP: ImmediateJob Description:As an Application Tech Support Practitioner, you will serve as the primary point of contact between our clients and our world-class systems. Your exceptional communication skills and deep product knowledge will enable you to accurately define client issues, interpret...
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Service Desk
2 hours ago
Bengaluru, Karnataka, India Bangalore Strategic Solution Full time**Position:Service Desk** **Essential Duties/Responsibilities**: **Help Desk Oversight**: - Ensure the timely and effective resolution of end-user problems. - Enhance productivity by reducing incidents and implementing self-help techniques. **Customer Communication and Support**: - Communicate with customers and stakeholders to assess support needs. -...
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Hiring || Service Desk Management- Bangalore
1 week ago
Bengaluru, India 2coms Full timeService Desk Management Location: BangaloreExp range: 1-3 yearsNP: ImmediateJob Description: As an Application Tech Support Practitioner, you will serve as the primary point of contact between our clients and our world-class systems. Your exceptional communication skills and deep product knowledge will enable you to accurately define client issues, interpret...
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Service Desk Associate
6 days ago
Bengaluru, Karnataka, India Bangalore Strategic Solution Full timePosition: Technical Support/Service Desk Agent - Level 1 Location: Bangalore Job Summary: Key Responsibilities: - Serve as the primary point of contact for all IT-related inquiries from clients, full-time employees, vendors, and contractors. - Update ticket statuses regularly and provide timely updates to authorized users regarding the progress of their...
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Service Desk Specialist
3 weeks ago
Bengaluru, India Live Connections Full time🚨 We Are Hiring – Service Desk (L1) Support | Pune & Bangalore 🚨 Looking to work with a global leader in Business Process Management? We are hiring multiple Service Desk (L1) Support roles across experience levels for full-time, work-from-office positions. 🖥️ Open Positions: 🔹 Freshers (Technical Background) – Pune 🔹 1+ Years Exp –...
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Service Desk
2 weeks ago
Bengaluru, Karnataka, India CSC (Corporation Service Company) Full time**Role: Associate Service Desk Analyst** **Location: Bangalore** **Schedule: Rotational** **Working Model: Hybrid** **Introduction**: The primary role of this position is to service the IT support needs of our end-users and clients in a demanding and result-oriented environment. You will be responsible for providing both onsite and remote support. This...
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Service Desk
3 weeks ago
Bengaluru, India Tata Consultancy Services Full timeJob Description TCS hiring!! Role: Service Desk Location: Bangalore Walk in drive only experience: 4-6 Must Have: 1. Voice and chat support 2. Technical troubleshooting mainly related to desktop/OS, Networking, Messaging and application support 3. Excellent Customer handling/soft skills 4. Logging incidents and service requests and manage their lifecycle...
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Bengaluru, Karnataka, India Spes Manning Solutions LLP Full time ₹ 2,00,000 - ₹ 4,00,000 per yearBangalore | Service Desk Hiring | Freshers | L1 and L2 | Hybrid Excellent English communication skills are a mustRole DetailsTechnical Support Greater AsiaLevel: L1 & L1.5Type: Voice ProcessHybrid work modelWork location: KTP/ECP, BangaloreRequirementsGood computer hardware and OS knowledgeGraduate, preferably from BCA backgroundFreshers and experienced...
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Service Desk Support-l1, Bangalore
6 days ago
Bengaluru, India Noventiq Full time**About us**: **Click **here** to know more about us.** **Parent Organization - Noventiq** Noventiq (the brand name of Cyprus-registered Softline Holding plc) is a leading global solutions and services provider in digital transformation and cybersecurity, headquartered and listed in London. The company enables, facilitates, and accelerates digital...