Senior Deal Desk Manager

About Tejas Networks: Tejas Networks is a global broadband, optical and wireless networking company, with a focus on technology, innovation and R&D. We design and manufacture high-performance wireline and wireless networking products for telecommunications service providers, internet service providers, utilities, defence and government entities in over 75...

OVERVIEW Under general supervision, in a 24/7 online Service Desk (Semi-Technical), the Senior Service Desk Analyst will assist Customers by performing the tasks requested through assigned escalated Service Request, Incident, and Changes. This role would be the on-floor assistance, the escalation point for Service Desk Analyst II and Service Desk Analyst in...

JOB SUMMARY Entry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing financial and...

Job Description Objective:The End-User Device Associate operates under the general direction of the Enterprise Services Leadership Team and receives guidance from Senior Technicians. Their primary responsibilities include promptly responding to operational break/fix calls, emails, and onsite end-user support requests. Additionally, they will prepare...

Monitor call volume to minimize abandoned rate Maximize productivity of the department Maintain team MIS Achieve team targets on TPP consistently Team targets on internal products Conduct new joiners training on the product Refresher training to be conducted Regular monitoring and feedback to be provided Pay-in and pay-outs of securities and funds Mutual...

Job Summary: The Service Desk Coordinator is responsible for overseeing and coordinating the day-to-day activities of the IT service desk or help desk team. They play a key role in ensuring that customer issues and technical support requests are addressed promptly and efficiently. Main Responsibilities: Team Supervision : Manage a team of service desk...

Job Description We are looking for a Help Desk Technician to become a part of our team. As a Help Desk Technician, you will be responsible for providing exceptional customer service and technical support to our clients. The ideal candidate should possess basic IT knowledge, excellent communication skills, problem-solving skills, and...

Job Description Our client, a global cross-border payment service provider, is looking for a high performing sales veteran to join their UK team as the Senior Sales Manager (China desk). At this role, you will play a pivotal role in driving the sales growth within the UK Chinese business community to achieve ambitious targets. The ideal candidate will be...

Responsible as the JAPAC Process Lead for the designated LOB, manage processes, policies and procedures; lead/participate in process/procedures/policies roll out and represent JAPAC in global meetings/discussions Simplify and improve processes to meet business goals Work with peers, team members and Management to ensure that process changes and...

To ensure effective management and smooth operations of the Vendor Support Help Desk, providing high-quality service to vendors while driving process improvements and maintaining compliance with company standards. Key Result Areas Operational Excellence: Lead the Vendor Support Help Desk team to ensure efficient response to vendor inquiries and resolve...

Description: Organization Marlabs is a digital innovation company helping enterprises innovate & capture digital opportunities to enable swifter solutions. Our focus is to help each of our clients find and capture their unique opportunities and empower them with digital technologies so that they can run a purposeful business. Visit and know more...

Service Desk Analyst New YorkNY 12Months Job Description: TheService Desk Analyst EDP will serve as frontline level 1 IT supportfor the enterprise which includes seven hospital networks and thecorporate office. Monitor and answer the Service Desk phone emailmessage queues and autotriggered request queues during theirassigned tour (I II or III)....

Job Description Under the general supervision of the Supervisor of Client Engineering Desktop Supervisor, thisposition provides guidance and performs research for the management and administration ofthe Microsoft M365 application in the delivery of Microsoft solutions. This enterprise-wideresponsibility includes the design and delivery of Microsoft solutions...

Job Description Our client, specializing in aerial hydraulic platforms, is urgently recruiting qualified a highly experienced Hire Desk Specialist t o be assigned in the Dubai Office.Key Responsibilities as follows: Collaborate closely with rental desk teams to execute all tasks within the "rental cycle," encompassing transport logistics, telematics...

Job Title: Service Desk Analyst Location: Pune/Kolkata/Hyderabad/Coimbatore/Bangalore Mode of interview: Virtual/Walk-In Shift: rotational 24x7 Description: The Service Desk Analyst will be responsible for Service ticket creation / assignment/ Categorization / prioritization/ escalation/ tracking/ closure and feedback as per defined SLA in the SOW meeting...

Job Responsibilities: Front Desk: Handling EPBAX. Answering all Incoming calls and redirect them or keep messages. Connect outgoing / conference calls on request. Upkeep of the Front desk area. Keep front desk tidy and presentable. Keeping record of all extension numbers, key Persons contacts, Emergency contact. and nearby food outlet numbers which...

HARMAN’s engineers and designers are creative, purposeful and agile. As part of this team, you’ll combine your technical expertise with innovative ideas to help drive cutting-edge solutions in the car, enterprise and connected ecosystem. Every day, you will push the boundaries of creative design, and HARMAN is committed to providing you with the...

Job Description We are seeking a skilled and customer-focused Global Service Desk Technician to join our dynamic IT support team. As a Global Service Desk Technician, you will play a crucial role in providing efficient and timely technical assistance to our global user base. This position requires a blend of technical expertise, strong communication skills,...

Company Description Zentrum™ is an automation and security technology company based in New Delhi. We specialize in consulting, designing, and installing automation and security solutions for our clients. Our wide range of services includes CCTV video surveillance, access control systems, perimeter protection and intrusion detection systems, fire alarm...

Responsibilities: Drive deal pricing, including being one-touch resource for field sales; responsible for liaising with all organizations involved in the agreement process (finance, legal, order management, etc.) on behalf of sales Serve as a trusted advisor to field sales on pricing, product configuration, and business teams; serve as an escalation point...