Key Accounts Manager

2 days ago

Gurugram, India One World HR Full time

Job Title: Key Account Manager – HoReCa Division (Hotels, Restaurants & Catering)

Location:
Gurugram, Haryana

Experience Required:
2+ years (HORECA Sales)

Qualification:
Graduate (Any discipline), MBA preferred

Employment Type:
Full-time

Industry:
Beverages / FMCG / Consumer Goods

About the Role:

We are seeking a highly driven and experienced
sales professional
to join our
HORECA (Hotels, Restaurants, and Catering)
division in
Gurugram
. The ideal candidate will be responsible for managing strategic accounts, driving revenue growth, building long-term client relationships, and executing sales strategies tailored to the HoReCa channel.

This is a critical role in expanding our market presence and ensuring client satisfaction across key accounts in the HORECA segment.

Key Responsibilities:

Account Management & Sales Growth:

  • Manage and grow existing key accounts in the HoReCa segment, including premium hotels, restaurants, cafés, QSRs, and catering services.
  • Develop and maintain strong relationships with decision-makers, procurement heads, chefs, and business owners.
  • Drive sales growth through upselling, cross-selling, and customer retention strategies.

Business Development:

  • Identify new business opportunities and acquire high-potential clients in the HoReCa space.
  • Execute customer acquisition strategies aligned with company objectives and revenue goals.
  • Monitor competitor activity and market trends to inform strategy.

Strategic Planning & Execution:

  • Develop account plans, sales forecasts, and promotional activities for key accounts.
  • Ensure achievement of monthly, quarterly, and annual sales targets.
  • Collaborate with marketing and product teams to implement promotional and branding initiatives.

Client Relationship Management:

  • Act as the primary point of contact for key clients, ensuring exceptional service delivery.
  • Resolve client issues, handle objections, and maintain a high level of customer satisfaction.
  • Conduct regular review meetings with clients to assess performance, gather feedback, and explore new opportunities.

Reporting & MIS:

  • Maintain detailed records of customer interactions, transactions, and feedback in CRM systems.
  • Prepare regular reports on account status, sales progress, and market intelligence.
  • Provide insights and recommendations to the senior management team.

Key Requirements:

  • Minimum 2 years of proven experience
    in B2B sales within the
    HORECA segment
    .
  • Strong network and understanding of the
    HORECA
    landscape in Gurugram/Delhi NCR.
  • Excellent negotiation, communication, and interpersonal skills.
  • Strong business acumen and problem-solving abilities.
  • Self-motivated with the ability to work independently and collaboratively.
  • Proficient in MS Office Suite and CRM tools.
  • Comfortable with field visits and client meetings across assigned territory.

Educational Qualifications:

  • Graduate
    in any discipline is mandatory (MBA preferred).

  • Key Account Manager

    2 days ago

    Gurugram, India Officebanao Full time

    Job Description – Key Account Manager (B2B Industry) About the Role We are looking for a Key Account Manager (KAM) to manage and grow strategic customer accounts in our B2B procurement business. This role is responsible for increasing Share of Wallet from existing accounts, building strong client relationships, and ensuring high customer satisfaction. As...

  • Key Account Manager

    2 days ago

    Gurugram, India british life science Full time

    Company Description British Life Science is a company based out of Bengaluru, Karnataka, India. We are dedicated to advancing life sciences through innovative solutions. As a growing organization, we aim to provide cutting-edge products and services to our clients, maintaining a strong presence in the industry. Role Description This is a full-time on-site...

  • Key Account Manager

    2 days ago

    Gurugram, India BLOOP Full time

    About the Role We are seeking a Key Account Manager (KAM) to build, maintain, and grow strong client relationships. The ideal candidate is a relationship builder who understands client needs, ensures seamless delivery of solutions, and drives long-term value creation. You'll act as the main point of contact for key clients, aligning internal teams to...

  • manager key‐accounts

    2 days ago

    Gurugram, India adidas Full time

    MANAGER KEY‐ACCOUNTS PURPOSE/MISSION THIS ROLE WILL BE RESPONSIBLE FOR DRIVING FOOTLOCKER, FASHION ACCOUNTS IN INDIA AND EXPORTS MARKET, SAARC COUNTRIES ACCOUNTS' Topline, Market share, relationship with Key Account Partners & their stakeholders, to ensure a healthy & profitable business. This role will also involve driving brand leadership & other key...

  • Key Account Manager

    2 days ago

    Gurugram, India vFulfill Full time

    Company Description vFulfill is a 100% managed all-in-one eCommerce platform that helps entrepreneurs, dropshippers, global D2C brands, media buyers, and agencies start and scale eCommerce businesses in India. Our end-to-end ecosystem manages all eCommerce operations, allowing our partners to focus on marketing and scaling their brands. With a vision to be...

  • Key Accounts Manager

    2 days ago

    Gurugram, India One World Full time

    Job Title: Key Account Manager – Modern Trade / Institutional Sales (FMCG) Location: Gurugram, Haryana Experience: 2+ Years in Modern Trade or Institutional Sales (FMCG sector) Qualification: Any Graduate (MBA/PGDM preferred) Industry: FMCG (Beverages) / Institutional Sales Employment Type: Full-Time About the Role: We are looking for an experienced and...

  • Key Account Manager

    2 days ago

    Gurugram, India One World HR Full time

    Location: Gurugram, Haryana Experience: 5+ Years (Modern Trade or Institutional Sales - FMCG sector) Qualification: Any Graduate (MBA/PGDM preferred) Industry: FMCG / Consumer Goods / Retail / Institutional Sales Employment Type: Full-Time About the Role: We are looking for an experienced and dynamic Sales Professional (MT/Institutional Sales) to join our...

  • Manager- Key Accounts

    2 days ago

    Gurugram, India Adidas Full time

    KI Manager Key Accounts (LFS, SIS) Purpose / Mission This role is responsible for driving revenue, market share, and brand presence across Large Format Stores (LFS), Shop-in-Shop (SIS), and other Key Accounts in India and SAARC export markets. The focus is on strategic retail partnerships, door-level performance, space expansion, and delivering a seamless...

  • Key Account Manager

    2 days ago

    Gurugram, India MakeMyTrip Full time

    About the Opportunity:Role: Key Account ManagerLevel: Senior Executive/ Assistant ManagerLocation: Gurugram About the Function:The Chains team is a part of the Hotel Supply function and this team manages the overallbusiness growth and supply of branded chain hotels headquartered outside India. Theymanage key global brands such as Accor, Oberoi, Taj, Radisson...

  • manager- Key Accounts

    2 days ago

    Gurugram, India Adidas Full time

    Manager Key Accounts SAARC & Exports Purpose / Mission This role is responsible for driving sell-out performance, market share, and brand visibility across Key Accounts in SAARC countries and Exports Markets. The incumbent will lead strategic planning, relationship building, and business development initiatives across distributors, partners, and regional key...