Channel Sales Specialist

1 week ago


bangalore, India Godrej Properties Limited Full time
Role Specifications:
Lead Generation
Interacts with brokers / channel partners for generating and mobilizing more footfalls
Interacts with Channel partners (Brokers) to generate leads and customers – continuous engagement
Proposes schemes for channel partners / customers to generate foot falls
Working on increasing network of channel partners outside Bangalore
Sales
Ensures achievement of sales as per plan as per AOP/ quarterly/ monthly targets
Closes sales deals with customers
Proposes schemes to reduce slow moving inventory & facilitate fast movement of inventory
Evaluate partner performance & monitor channel sales
Guide and train partners to accomplish set revenue and business target
Channel Partner Network management
Shortlists potential channel partner according to company criteria
Communicates company terms and conditions
Monitors channel partners for lead generation and conversion
Supports Channel Partners for post sales customer service
Sales Reporting & Inventory management
Managing & allocating the inventory to the channel partners as per their clients’ preference
Sends weekly/ monthly/ quarterly MIS on channel partners managed as per agreed timelines
Prepares reports as required by region/ HO for decision making
Customer Relationship Management
Responds to customer queries sent on mail within agreed timelines
Responds to complex / difficult customer queries that are sent on mail
Ensures all documents related to every customer are properly maintained
Addresses escalated customer related issues – complains, queries
Forwards customer complaints to relevant functions and follow up for resolution
Process Improvement & Adherence
Identifies processes/procedures in own work area that need improvement
Recommends process improvement ideas to streamline efficiency/costs/productivity
Undertakes process improvement activities in own work area
Complies with company defined guidelines and processes
Adheres to project timelines
Position Specifications (Know-How, Skills and Knowledge for this position):
Minimum Education Qualification & Experience - MBA Marketing & Sales
Experience –0-4+ years of experience in sales in residential segment of real estate industry
Functional/ Technical competencies
Market Knowledge
Product understanding
Customer understanding
Business acumen
Sales Promotions
Channel partner management
Market research tools
Behavioural competencies – Leading Self
Initiative: Drive Ownership, tenacity
Hunger to Learn & Improve: Humility, Growth Mind-set, Committed to Change
Emotional & Social Awareness: Maturity, Self-Awareness, Influence
Leading Others
Leading Team: Creating high performance team, Adaptive, Motivator
Developing Others: Nurtures Talent, feedback, Mentoring
Fostering Collaboration: Godrej First, collaborates, Builds Bridges
Leading Business
Customer Centricity: Insightful, Innovates, Delights
Acting strategically: Envision, frames Issues, Action Orientation
Delivering Results: Commercial Acumen, Execution Excellence, Agility
Institution Building: Role Model, Knowledge Sharing, Shape Culture

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