revenue manager

3 weeks ago

Delhi, India Andaz Full time

Summary

Administration

  • Attend regular meetings and briefings to ensure effective communication between the Revenue Department and other hotel departments.
  • Alert the General Manager of any potential risks that could result in business or revenue loss due to rate deployment, group blocks, or underperforming events.

Financial

  • Analyse revenue generation trends and identify opportunities for revenue enhancement and maximization.
  • Develop and implement integrated revenue solutions to drive profitability across all profit centres.
  • Support monthly and weekly forecasting and re-forecasting for Rooms, and assist in Food & Beverage and Events forecasts.
  • Monitor and manage costs using key performance indicators.
  • Ensure compliance with company and local policies on record-keeping, reporting, and financial accuracy.

Business Management

  • Support revenue departments in maximizing yield through data-driven analysis, pricing, and distribution strategies.
  • Participate actively in the formulation and submission of the Business Plan, Strategic Plan, and monthly re-forecasts.
  • Assist Division Heads and management with strategic business management through data analysis and reporting.
  • Conduct in-depth business analysis for each revenue-generating department and provide recommendations on target markets, strategies, and promotional tactics.

Marketing & Revenue Optimization

  • Oversee inventory, forecasting, and rate deployment for FIT and group business to maximize revenue and minimize displacement.
  • Monitor and provide feedback on the effective use of Hyatt systems, tools, and revenue management procedures.
  • Ensure data cleanliness, integrity, and accuracy through process re-engineering and employee training.
  • Provide the Marketing Team with business intelligence from various reporting systems (Cognos, Delphi, PMS, etc.) and secondary resources.
  • Gather and analyse external market intelligence using competitive benchmarking tools and distribution systems.
  • Maintain and update customer segmentation strategies to optimize profitability.
  • Collaborate with Marketing Communications to align promotional activities with customer preferences and market insights.
  • Provide ROI-driven data and quantitative insights for promotional planning and performance evaluation.
  • Optimize forecasting and revenue performance using revenue management software (e.g., IDeaS, Delphi).
  • Monitor competitor pricing, market fluctuations, and adapt hotel pricing strategies accordingly.
  • Define and manage discounting strategies, product packaging, and promotional campaigns.
  • Ensure effective distribution channel management aligned with Hyatt's international distribution strategy.
  • Monitor Dynamic Pricing Strategies (DPS) and redesign strategies when necessary to maximize sales and profitability.
  • Support E-commerce and SEO strategies to enhance online visibility and drive direct bookings.

Qualifications

Qualifications & Skills

  • Bachelor's degree in Hospitality Management, Business Administration, or a related field.
  • Minimum 8-10 years of experience in Revenue Management, preferably in the hospitality industry.
  • Strong analytical, financial, and business acumen.
  • Proficiency in revenue management systems (IDeaS, Delphi, Opera PMS, etc.) and data mining tools.
  • Excellent communication and presentation skills.
  • Ability to work collaboratively across departments and influence stakeholders.
  • Knowledge of digital distribution, e-commerce strategies, and SEO practices is an advantage.

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