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Revenue Manager
2 weeks ago
Job Responsibilities:
- Daily pick-up analysis, strategy adjustments and reporting.
- Perform competitive benchmark studies and follow market trends.
- Provide weekly dynamic forecasts of expected results, variances and budget comparisons.
- Manage and oversee strategy for all 3rd party distribution
- Ensure all OTAs and Social Media Portals are configured correctly, validated and working to full capacity.
- Oversee and audit the standards and operations of the reservations department.
- Ensure website booking process is maintained up-to-date and functional.
- Evaluate performance of distribution partners and contracted rates (OTA, Social Media Portals)
- Reduce the cost of distribution by finding new less expensive means of delivering business
- Confident in working with our Channel manager in updating rates, rate plans and checking perfect synch with our PMS system
- Responsible for assessing, analyzing and pricing rate and group business strategies
- Be a number -savvy and revenue minded person who is responsible for daily pick-up analysis, strategy adjustment and reporting.
- Highly confident in the use of Excel
- Develop pricing strategies for various products and services, ensuring they are competitive and attractive to clients.
- Managing the inventory. This involves allocating rooms, monitoring sales, and adjusting availability based on demand and strategic goals.
- Regularly monitoring and reporting on revenue performance. This includes analyzing key performance indicators (KPIs) and generating reports that help in decision-making.
- Implementing yield management strategies to maximize revenue. This includes making decisions on pricing and availability in response to demand variations.
- Utilizing various tools and technology for data analysis and decision-making. This often involves using specialized revenue management software built in-house.
- Forecasting future revenue and assisting in the budgeting process. This may include setting revenue targets and identifying potential areas for revenue growth.
- Ensuring compliance with industry standards and practices, and keeping up-to-date with the latest trends and developments in OTA revenue management.
- Customer Insight and Feedback Analysis: Analyzing customer feedback and market research to understand customer preferences and adjusting strategies accordingly.
- Account support work is required to support the reservation team in the daily admin such as handling calls, live chat and converting enquiries into booking
Shift: 1 PM to 9:30 PM
Requirements:
- 5+ years of experience in Revenue Management (From Hospitality/ Travel sector)
- Prior experience into reservations and guest bookings preferable
- Excellent communication and presentation skills
- High energy levels, good analytical & problem solving skills, organizing skills, positive attitude.
- Willingness to work in afternoon shift
- Team management skills