Technical Support Engineer
2 weeks ago
Job DomainIT-hardware and NetworkingJob DescriptionExperience Required:Minimum of 1 to 3 years of experience as a Customer Support preferably in Saas or Software product related organization with a thorough understanding of working with software , can apply.Key Responsibilities:Identifying customers' requirements and onboarding customers with our no-code software.Integration with 3rd party software using our no code API & Webhook buildersTroubleshooting the logical issues in the software products and educating the customers on proper usage of different features.Develop and sustain strong customer relationships to enhance satisfactionIncrease the product usage ratio by educating the customers about different possibilities and values the product can add to their businessProvided technical support and guidance on software features and functionalities.Collaborate with internal teams, including sales, marketing, product development, and customer support to ensure a seamless customer experience.Minimise the Churn ratio by providing high-quality customer support and experiencePreferred SkillsExcellent communication, negotiation, and presentation skills.Ability to manage multiple SaaS product lines and customer segments.Should be a proactive communicatorQualifications:Bachelor’s degree in IT, Computer Science.Strong logical reasoning skills with the attitude to get this doneBasic understanding of any programming languageStrong background in software project management.Excellent communication, negotiation, and presentation skills.Ability to manage multiple SaaS product lines and customer segmentsShould be a proactive communicator
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Technical Support Engineer
2 weeks ago
Thiruvananthapuram, Kerala, India Speridian Technologies Full time ₹ 6,00,000 - ₹ 12,00,000 per yearCompany DescriptionSperidian Technologies is a global business and technology solutions provider that helps clients modernize and future-proof their operations through AI-driven Digital Transformation. Headquartered in Albuquerque, NM, with regional offices across the globe, Speridian has been at the forefront of CRM, ERP, HR, and AI-powered CX Innovation...
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Technical Support Engineer
2 days ago
Thiruvananthapuram, Kerala, India Resmed Full time ₹ 2,00,000 - ₹ 6,00,000 per yearJob DescriptionThe primary role of Technical Support function is to provide technical & engineering support to customers, support agents & internal teams. Key deliverables include taking ownership of customer queries on ResMed products, research solutions and promptly respond whilst maintaining the highest level in quality. Provide post Design support and...
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Technical Support Engineer
5 days ago
Thiruvananthapuram, India CONNECTING 2 WORK Full timeJob Description Job Description: Day-to-day management and administration of the G Suite platform Provide support for Google Apps suite including applications like GADS, GASMO, SSO, Sites Development of Google-based tools, such as forms, sites and document libraries Ensuring accurate and timely resolution for assigned issues Providing front line end user...
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Technical Support Representative – Voice
3 weeks ago
Thiruvananthapuram, India TRDFIN Support Services Pvt Ltd Full timeLocation: Noida Sec 135 Role & responsibilities: • Works with customers to identify service-related needs and offers the most appropriate solutions while providing world-class customer service. • Diagnoses and resolves basic network and modem functionality issues, including landline troubleshooting. • Walks customers through common phone hardware and...
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Technical Support Specialist
3 weeks ago
Thiruvananthapuram, India AppLogic Networks Full timeOverview As part of a Global Customer Technical Support team, this team provides post-sales support to Customers and Partners globally. Supporting the customer / partner is done through diagnosis and troubleshooting software and hardware problems and aiding with the product applications and/or use cases. Communicate with customers /partners by listening to...
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Technical Sales Support Engineer(1-3 Years)
2 weeks ago
Thiruvananthapuram, Kerala, India techvantage Full time ₹ 6,00,000 - ₹ 12,00,000 per yearCompany Description helps organizations tackle complex business challenges and accelerate innovation by harnessing the full spectrum of AI. Our expertise spans advanced analytics, machine learning, and enterprise-scale automation, embedding intelligence deep into business operations. As pioneers in Agentic AI, we create autonomous systems that sense, decide,...
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Technical Support
7 days ago
Thiruvananthapuram, India CONNECTING 2 WORK Full timeResponsibilities:▪ Identifying hardware and software solutions. ▪ Troubleshooting technical issues. ▪ Diagnosing and repairing faults. ▪ Resolving network issues. ▪ Installing and configuring hardware and software. ▪ Speaking to customers to quickly get to the root of their problem. ▪ Providing timely and accurate customer feedback. ▪ Talking...
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Senior Technical Support Engineer
2 weeks ago
Thiruvananthapuram, Kerala, India Futuremug Full time ₹ 9,00,000 - ₹ 12,00,000 per yearKey Responsibilities:Conduct structured technical interviews remotely for mid-to-senior level support roles.Assess candidate capabilities in problem-solving, cloud technologies, SaaS platforms, databases, scripting, and real-world scenarios.Provide clear, objective evaluations and scoring based on interview performance.Offer hiring recommendations aligned...
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IT Support Engineer
5 days ago
Thiruvananthapuram, Kerala, India Kameda Infologics Full time ₹ 2,00,000 - ₹ 6,00,000 per yearJob Title: IT Support EngineerExperience: 2–3 YearsLocation: TrivandrumJob Type: Full-TimeDepartment: IT / Technical SupportWe are seeking a skilled and proactive IT Support Engineer with 2–3 years of experience in IT infrastructure, hardware troubleshooting, and network support. The ideal candidate will be responsible for maintaining and...
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Apprentice Enterprise Technical Support Engineer
2 weeks ago
Thiruvananthapuram, Kerala, India Infoblox Full time ₹ 3,00,000 - ₹ 4,50,000 per yearWe are currently hiring freshers for our Apprenticeship Program. Please find the attached JD for your reference.Below are the key eligibility criteria and interview process details:Educational Qualification:Candidates must have a technical background with no active backlogsPostgraduates are not eligible as per the Apprentices ActInterview Process:1. Initial...