Head of Operations

We are hiring for a leadership role with our client, a leading turnkey automation solutions provider specializing in the design, engineering, and delivery of end-to-end industrial projects.

Job Title: Head of Operations

Location: Pune

Industry: Turnkey Automation Solutions / Industrial Engineering / Project Execution

Employment Type: Full-time

About the Company

Our client is a leading turnkey automation solutions provider, specializing in the design, engineering, and delivery of end-to-end industrial projects across diverse sectors including Distillery, Brewery, Sugar, Co-Gen, Chemical, FMCG, Pharmaceuticals, and more.

With a mission to deliver world-class Instrumentation, Automation, and Electrical solutions with precision, quality, and efficiency, the company is known for its technical excellence and customer-centric approach.

Job Summary

The Head of Operations will be responsible for overseeing and optimizing all facets of the company's operations—from project execution, engineering, procurement, supply chain, and manufacturing to installation, commissioning, and payments. This role demands strong leadership, operational strategy, and project execution capabilities to ensure timely delivery of high-quality turnkey projects and continuous process improvement.

Key Responsibilities

Strategic & Operational Management

• Develop and implement operational strategies aligned with business objectives.
• Lead planning and end-to-end execution of turnkey projects.
• Manage the entire project lifecycle: design, procurement, cash flow, manufacturing, installation, commissioning, and handover.

Project & Process Oversight

• Simultaneously manage multiple complex projects from start to finish.
• Set and track KPIs, monitor progress, timelines, and cost-efficiency.
• Implement lean manufacturing and continuous improvement methodologies.
• Identify risks early and implement contingency plans as needed.

Team Leadership

• Lead and mentor cross-functional teams in engineering, production, procurement, and services.
• Build high-performance teams and foster a culture of accountability, ownership, and innovation.
• Ensure seamless coordination between sales, design, finance, and operations teams.

Client & Vendor Coordination

• Maintain strong relationships with clients, subcontractors, and suppliers.
• Negotiate vendor contracts for best pricing and timely delivery.
• Act as the primary escalation point for customer concerns during project execution.

Quality & Compliance

• Ensure compliance with industry standards, safety regulations, and company policies.
• Uphold the highest standards of quality and reliability in all deliverables.

Required Qualifications & Skills

• Bachelor's degree in Engineering (Instrumentation or Electrical preferred).
• 15–20 years of experience in operations management within automation, industrial engineering, or turnkey project environments.
• Proven track record of leading and delivering large-scale automation projects.
• Strong technical knowledge of PLC/SCADA systems, electrical systems, process automation, and turnkey execution.
• Exceptional leadership, team management, and communication skills.
• Proficiency in ERP systems, lean methodologies, and project management tools.
• PMP or Six Sigma certification (preferred).

Key Competencies

• Strategic Thinking
• Decision-Making & Risk Management
• Resource Optimization
• Client Relationship Management
• Continuous Improvement Mindset
• Cross-Functional Leadership
• Result Orientation