Head of Service Operations
4 weeks ago
A well established Construction dealership company based is Pune is looking for Service head who would be responsible for managing parts operations within the dealership to maximize return on investment through; optimizing the parts department processes to ensure internal and external customer satisfaction, increasing number of profitable parts sales, exercising disciplined expense control, attracting and retaining outstanding talent and effectively engaging all department personnel.Industry type: Heavy Earth Moving Machinery Industry (HEMM)Salary Range: Open salary (Depends upon Current CTC and relevant experience)Experience required : More than 15 years (preferably in the same industry)Location: PuneThis position reports to the DirectorInterested candidates kindly send me your updated resume at and Responsibilities:Establish new business along with developing the existing customer databaseTrain, motivate, and lead service and after sales teams to achieve set objectives and targetsMaintain contact with clients to obtain customer feedback regarding product/service qualityAssist clients in resolving issues and complaints concerning purchased products or servicesBuild and establish good work relationship with clients to facilitate increased patronage and revenueMonitor contract details to notify clients of pending expiration and help process renewalSupervise the operations of service and after sales teams to ensure set targets are metDevelop and implement strategies effective for ensuring a satisfied clientele .Direct and coordinate the customer service operation of a team to ensure clients are tended appropriately in line with set customer service standardsDevelop and optimize support and service processes, tools, and systemsOversee all post-sales services provided to clients to ensure customer satisfactionMaintain an up-to-date knowledge of job operations by conducting research and participating in educational programsProvide periodic reports to management on all sales and service activitiesEnsure compliance with all general and company policies when carrying out job duties.Responsible for all relevant targets and KPI's achievements for dealer and principle. Also responsible for all collections and receivables for aftersales related sales.Skills, Abilities, and Knowledge – for CST Head JobBachelor's degree in Mechanical Engineering.Communication Skills: CST head are adept at interacting with customers to identify and help meet their desiresLeadership Skills: should be able to coordinate and organize the activities of teams to ensure client satisfactionProblem-solving Skills: Should be able to develop and implement solutions necessary to ensure increased patronage and customer satisfaction
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Head of Service Operations
2 weeks ago
Pune, Maharashtra, India Indo Green Enviro Pvt Ltd Full time ₹ 1,50,000 - ₹ 28,00,000 per yearCompany DescriptionIndo Green Enviro Pvt Ltd is a leading Engineering, Procurement & Construction (EPC) company based in India, specializing in setting up recycling plants. With a track record of constructing landmark recycling plants in the Middle East and Asia, including the largest tyre recycling plants in India and Turkey, we are recognized for...
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Head of Service Operations
4 weeks ago
Pune, Maharashtra, India Talent Corner HR Services Pvt Ltd Full timeA well established Construction dealership company based is Pune is looking for Service head who would be responsible for managing parts operations within the dealership to maximize return on investment through; optimizing the parts department processes to ensure internal and external customer satisfaction, increasing number of profitable parts sales,...
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Head of Operations
1 day ago
Pune, Maharashtra, India The LHR Group Full time ₹ 20,00,000 - ₹ 25,00,000 per yearOur client is a fast-growing logistics and supply chain solutions provider. They are looking for a Domestic - Head of Operations (Vertical Head) in Partial Truck Load (PTL).Key Responsibilities● Own and manage the domestic PTL logistics vertical, driving growth, efficiency, and service quality.● Build and implement network design and hub-spoke operations...
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Head of Operations
2 weeks ago
Pune, Maharashtra, India BioTalent Search® Full timeWe are hiring for a leadership role with our client, a leading turnkey automation solutions provider specializing in the design, engineering, and delivery of end-to-end industrial projects.Job Title: Head of OperationsLocation: PuneIndustry: Turnkey Automation Solutions / Industrial Engineering / Project ExecutionEmployment Type: Full-timeAbout the...
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Head of Operations
3 weeks ago
Pune, Maharashtra, India BioTalent Search Full timeWe are hiring for a leadership role with our client, a leading turnkey automation solutions provider specializing in the design, engineering, and delivery of end-to-end industrial projects. Job Title: Head of Operations Location: Pune Industry: Turnkey Automation Solutions / Industrial Engineering / Project Execution Employment Type: Full-time About the...
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Head of Operations
3 weeks ago
Pune, Maharashtra, India BioTalent Search® Full timeWe are hiring for a leadership role with our client, a leading turnkey automation solutions provider specializing in the design, engineering, and delivery of end-to-end industrial projects.Job Title: Head of OperationsLocation: PuneIndustry: Turnkey Automation Solutions / Industrial Engineering / Project ExecutionEmployment Type: Full-timeAbout the...
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Head of Product Operations
1 week ago
Pune, Maharashtra, India beBeeOperations Full time ₹ 6,00,000 - ₹ 8,00,000Job Title: Head of Product Operations
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Head Of Hostel Operations
3 weeks ago
Pune, Maharashtra, India Merito Full timeNestled in Pune our client is a premium university which epitomizes academic excellence and innovation With a commitment to holistic education they provide cutting-edge programs renowned faculty and state-of-the-art facilities fostering global leaders poised for success Job Overview The Head of Hostel Operations will be responsible for overseeing the...
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After-Sales Service Head
5 days ago
Pune, Maharashtra, India Universal International Business Pvt Ltd Full time ₹ 12,00,000 - ₹ 36,00,000 per yearRole & responsibilities :The Service cum Spares Head is responsible for end-to-end management of after-sales service operations and spare parts business for construction machinery and equipment. This role focuses on ensuring machine uptime, maximizing customer satisfaction, optimizing spare parts availability, and driving after-market revenue. The position...
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Head Of Operations
3 weeks ago
Pune, Maharashtra, India Michael Page Full timeLead the Operations team effectively managing production processes to achieve business goals and drive continuous improvement in a leading industrial manufacturing company Heading the entire operations of the plant you will report into the MD oversee the company s manufacturing and supply chain operations You will be responsible for Driving continuous...
