Customer Service Representative
3 weeks ago
- Responding to customer inquiries via phone email or inperson
- Resolving customer issues and complaints with patience and empathy
- Providing information about products and services
- Processing orders forms and applications accurately
- Managing and updating customer accounts
- Keeping records of customer interactions transactions comments and complaints
- Identifying and escalating priority issues
- Following up on customer concerns
- Collaborating with other departments to ensure excellent customer service
- Striving to meet or exceed customer satisfaction and retention goals
- High school diploma or equivalent
- Proven customer support experience or experience as a client service representative
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Excellent communication and presentation skills
- Ability to multitask prioritize and manage time effectively
- Customer orientation and ability to adapt/respond to different types of characters
- Problemsolving skills
- Ability to work in a fastpaced environment
- Patience when handling tough cases
- Basic knowledge of Microsoft Office and data entry
- Flexibility to work in shifts
- Empathy and the ability to understand customers emotions
- Good organizational and multitasking abilities
- Experience in using customer service software and tools
communication,customer interaction,customer service,crm
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Customer Service Representative
2 months ago
Siliguri, India Fly2Infinity Full timeOverviewThe Customer Service Representative plays a crucial role in the organization as they are the first point of contact for customers representing the company and providing exceptional customer service. They handle inquiries resolve issues and ensure customer satisfaction contributing to the overall success of the business.Key ResponsibilitiesResponding...
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Customer Service Representative
1 month ago
siliguri, India Fly2Infinity Full timeOverviewThe Customer Service Representative plays a crucial role in the organization as they are the first point of contact for customers representing the company and providing exceptional customer service. They handle inquiries resolve issues and ensure customer satisfaction contributing to the overall success of the business.Key ResponsibilitiesResponding...
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Customer Service Representative
2 months ago
Siliguri, India Fly2Infinity Full timeOverviewThe CustomerService Representative plays a crucial role in the organization asthey are the first point of contact for customers representing thecompany and providing exceptional customer service. They handleinquiries resolve issues and ensure customer satisfactioncontributing to the overall success of thebusiness.KeyResponsibilitiesResponding...
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Customer Service Ambassador
3 weeks ago
Siliguri, West Bengal, India Fly2Infinity Full timeh2Customer Service Role/h2pFly2Infinity is seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will play a crucial role in providing exceptional customer service and ensuring customer satisfaction./ph2Key Responsibilities/h2ulliRespond to customer inquiries via phone, email, or in-person/liliResolve...
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Customer Service Ambassador
2 weeks ago
Siliguri, West Bengal, India Fly2Infinity Full timeCustomer Service Role at Fly2InfinityThe Customer Service Representative plays a vital role in the organization by being the first point of contact for customers, representing the company and providing exceptional customer service. They handle inquiries, resolve issues, and ensure customer satisfaction, contributing to the overall success of the business.Key...
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Customer Service Ambassador
4 weeks ago
Siliguri, West Bengal, India Fly2Infinity Full timeCustomer Service Representative RoleFly2Infinity is seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring their satisfaction.Key ResponsibilitiesRespond to customer inquiries via phone, email,...
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Customer Service Ambassador
3 weeks ago
Siliguri, West Bengal, India Fly2Infinity Full timeJob SummaryFly2Infinity is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service, resolving issues, and ensuring customer satisfaction.Key ResponsibilitiesRespond to customer inquiries via phone, email, or in-personResolve...
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Customer Service Representative
2 weeks ago
Siliguri, West Bengal, India Fly2Infinity Full timeJob Title: TelecallerAbout the Role:We are seeking a highly motivated and skilled Telecaller to join our team at Fly2Infinity. As a Telecaller, you will be responsible for making outbound calls to potential customers and promoting our products and services.Key Responsibilities:Make outbound calls to potential customers and promote our products and...
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Customer Service Specialist
6 days ago
Siliguri, West Bengal, India Fly2Infinity Full timeAbout the Role:The Customer Service Specialist at Fly2Infinity plays a pivotal role in ensuring exceptional customer experiences. They serve as the first point of contact, providing timely and effective support to customers via various channels. This role demands strong communication and problem-solving skills, with a focus on resolving issues efficiently...
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Customer Service Ambassador
3 weeks ago
Siliguri, West Bengal, India Fly2Infinity Full timeCustomer Service AmbassadorFly2Infinity is seeking a skilled Customer Service Ambassador to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences through proactive communication, empathy, and problem-solving skills.Key Responsibilities:Respond to customer inquiries via phone,...
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Sales Representative
7 days ago
Siliguri, West Bengal, India Fly2Infinity Full timeAbout the Role:We are seeking a skilled Sales Representative to join our team at Fly2Infinity.Key Responsibilities:Make outbound calls to potential customers to promote our products and services.Understand customer needs and provide suitable solutions.Follow up on leads and maintain a database of potential customers.Achieve sales targets and key performance...
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Apprentice - Customer Service Specialist
2 weeks ago
Siliguri, West Bengal, India Starbucks Full timeAbout the RoleWe are seeking a talented Apprentice to join our team at Starbucks India. As an Apprentice, you will have the opportunity to develop your skills and knowledge in customer service, sales, and store operations.Key ResponsibilitiesProvide legendary customer service to all customersCreate the Starbucks Experience for our customers by providing...
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Sales Territory Manager
1 week ago
Siliguri, West Bengal, India EMI Sathi Full timeWe are seeking an experienced Territory Business Development Manager to lead our sales representatives in assigned territories and drive sales growth.Key Responsibilities:Leadership and Guidance: Provide training and support to sales representatives to ensure they meet sales targets.Customer Engagement: Foster strong relationships with customers to...
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Territory Sales Manager
6 months ago
Siliguri, India EMI Sathi Full timeWe are looking to employ a target-oriented and experienced territory sales manager to manage the sales representatives of an assigned territory and ensure that sales targets are achieved.Responsibilities:Traveling throughout an assigned territory to train and guide company sales representatives.Maintaining solid working relationships with customers by...
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Territory Sales Director
4 weeks ago
Siliguri, West Bengal, India EMI Sathi Full timeKey ResponsibilitiesWe are seeking a results-driven Territory Sales Manager to oversee the sales team in a designated territory and ensure the achievement of sales targets.Training and Guidance: Travel throughout the assigned territory to train and mentor sales representatives, ensuring they have the necessary skills to meet customer needs.Customer...
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Sales Development Representative
4 weeks ago
Siliguri, West Bengal, India Fly2Infinity Full timeJob SummaryWe are seeking a highly motivated and results-driven Field Sales Executive to join our team at Fly2Infinity. As a Field Sales Executive, you will be responsible for driving sales and revenue growth by selling products and services directly to customers in the field.Key ResponsibilitiesDevelop and execute sales strategies to meet or exceed sales...
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Field Sales Representative
2 weeks ago
Siliguri, West Bengal, India Fly2Infinity Full timeKey ResponsibilitiesDrive sales growth by building strong relationships with customers and providing exceptional customer service.Conduct in-depth sales presentations to showcase products and services, and negotiate contracts to close deals.Collaborate with the sales team to ensure consistency in messaging and strategies, and collect and report customer...
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Sales Growth Representative
6 days ago
Siliguri, West Bengal, India Fly2Infinity Full timeAbout The RoleFly2Infinity is seeking a highly skilled Field Sales Executive to drive sales and revenue growth by selling products and services directly to customers in the field. This role is crucial in expanding our customer base and increasing brand awareness.Key ResponsibilitiesConducting face-to-face sales presentations to potential customersBuilding...
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Business Development Representative
2 weeks ago
Siliguri, West Bengal, India Fly2Infinity Full timeJob Summary:Fly2Infinity is seeking a skilled Field Sales Executive to join our team. This role is responsible for driving sales and revenue growth by selling products and services directly to customers in the field.Key Responsibilities:Conducting face-to-face sales presentations to potential customersBuilding and maintaining a strong sales pipelineMeeting...
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Customer Engagement Specialist
3 weeks ago
Siliguri, West Bengal, India Fly2Infinity Full timeJob SummaryFly2Infinity is seeking a highly skilled Customer Engagement Specialist to join our team. As a key member of our sales and customer service team, you will play a crucial role in engaging with potential and existing customers over the phone to promote our products and services, answer queries, and maintain customer satisfaction.Key...