Sales Operations Lead – Sales

1 week ago

Hyderabad, Telangana, India SHI | Locuz - An SHI Company Full time

Job Title: Growth Operations Associate/ Sales Operations Lead – Enterprise Segment/ Sales Program Manager – Enterprise Growth

Reports to: Senior Director – Enterprise Sales

Location: Hyderabad (Hybrid/WFO)

Experience Required: 8–15 years

Industry Focus: IT Infrastructure, Managed Services, Enterprise Technology Solutions

Role Overview

We are seeking an experienced and proactive Growth Operations Associate to partner closely with the Senior Director – Enterprise Sales . This hybrid role blends the rigor of Sales Coordination with the strategic involvement of Inside Sales , ensuring end-to-end sales lifecycle execution for large enterprise clients across India and global markets.

You will be aligned with high-value portfolios including Data Centers, HPC, Network Transformation, Cybersecurity, CloudOps, Digital Transformation, Data Analytics , and IT Infrastructure Services .

This role is ideal for professionals who have successfully supported or driven enterprise sales cycles in system integration or IT services environments and are passionate about operational excellence, sales engagement, and business growth enablement.

Key Responsibilities

  • Sales Coordination
  • Coordinate end-to-end sales activities such as scheduling client meetings, solution briefings, internal reviews, and strategic follow-ups.
  • Prepare and manage sales content including proposals, SoWs, pitch decks, and RFP documentation.
  • Liaise with internal teams (Finance, Legal, Presales, Delivery) to align deliverables, approvals, and documentation.
  • Inside Sales Enablement
  • Engage in client outreach, lead qualification, nurturing dormant accounts, and driving early-stage funnel conversations.
  • Collaborate on account development strategies and track conversion metrics through CRM tools.
  • Maintain accurate pipeline visibility, forecast inputs, and help structure tactical outreach campaigns with the sales team.
  • Sales Lifecycle Ownership
  • Support the sales team through all phases: prospecting, qualification, solutioning, proposal, negotiation, closure, and onboarding handoff.
  • Act as the operational backbone in major enterprise pursuits (₹50–500 Cr+ deals).
  • CRM and Analytics
  • Manage Salesforce/Zoho/Microsoft Dynamics or equivalent CRMs to track opportunities, activities, and customer intelligence.
  • Generate reports and dashboards for sales reviews, forecasting, and business planning.
  • Client and Stakeholder Communication
  • Serve as a bridge between clients and internal teams to ensure prompt communication and resolution of queries or escalations.
  • Ensure that customer touchpoints are timely, professional, and well-documented.

Candidate Profile

  • 8–15 years of experience in sales coordination, inside sales , or sales operations , preferably within IT Services/System Integration/Solution Selling .
  • Demonstrated exposure to enterprise sales environments , engaging with CXOs, procurement teams, and global stakeholders.
  • Strong command over CRM tools and sales documentation processes.
  • Excellent communication, follow-up, and interpersonal skills.
  • Ability to multitask and work independently in a fast-paced, high-performance sales culture.

Why Join Us?

  • Collaborate directly with sales leadership in strategic, high-value pursuits .
  • Be at the intersection of sales execution and client engagement in a dynamic enterprise tech ecosystem.
  • Opportunity to expand into sales enablement, enterprise account management , or business development pathways.

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