Event Executive

4 weeks ago

Bengaluru, India Xcel HR Solutions Full time

Role Summary:

We are seeking a proactive and dynamic Client Servicing Executive to be the key point of contact between our event agency and our clients. You will be responsible for managing client relationships, understanding client requirements, ensuring timely execution of events, and coordinating with internal teams to deliver exceptional experiences.

Key Responsibilities:


Managing the client relationship and working with the firm's creative, media and digital teams to deliver great work for the brand(s)


Opportunity to drive the direction of the brand through strategic communication ideas and team management


Act as the primary liaison between the client and internal teams (creative, production, logistics, etc.)


Understand client briefs and translate them into actionable event strategies and deliverables


Prepare and present proposals, pitch presentations, and quotations


Coordinate with vendors, production houses, and third-party agencies


Ensure project timelines and budgets are adhered to


Manage on-ground event execution in coordination with the production team


Maintain regular client communication, share updates, and provide post-event reports


Identify opportunities to upsell or extend client engagements


Handle client feedback and resolve issues efficiently


Maintain records of work done, competition, market insight and industry data


Track work to ensure timely and accurate billing


Provide insightful and smart briefs to relevant teams, to deliver quality work


Plan, organise and guide internal processes and work, to meet deadlines

Creative and strategic presentations to the client

Profile


A sound working understanding of the routines and basics of Brand Account management.


Bachelor's degree in Marketing, Mass Communication, Event Management, or related field


1–4 years of experience in client servicing within an event management or advertising firm


Strong interpersonal and communication skills (written and verbal)


Excellent organizational and multitasking abilities


High level of professionalism and attention to detail


Ability to work under pressure and manage tight deadlines


Proficiency in MS Office, PowerPoint, Excel; knowledge of project management tools is a plus

Preferred Qualities:


• Passion for events and brand experiences


• Willingness to travel and work on-site during events


• Creative thinker with a solutions-oriented approach


• Ability to work collaboratively in a team environment

Growth Path:

Client Servicing Executive → Sr. Executive / Account Manager → Group Account Manager → Client Servicing Head

Interested candidates can share their CVs on

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