Customer Support Executive
2 weeks ago
Job Description – Customer Support Executive (Broking / Trading Industry)
Location: Bengaluru
Experience: 3–5 years
Industry: Mandatory – Stock Broking / Securities / Trading Firms
About Nubra
Nubra is a SEBI-registered stockbroker and next-gen trading platform designed for active traders. We specialize in low-latency execution, real-time market infrastructure, and a tech-first experience across equities, F&O, and commodities. With a clean UI and lightning-fast APIs, Nubra empowers traders to operate at scale while ensuring reliability and compliance.
About the Role
We are hiring a Customer Support Executive with proven experience in broking/trading customer support. You will be the first point of contact for clients, responsible for resolving trade and order-related queries and ensuring a seamless experience on Nubra's trading platform.
Key Responsibilities
Handle client queries on orders, trades, and accounts via calls, emails, and chat.
Assist clients with account opening, KYC, and onboarding.
Provide real-time support for trading platform issues (equity, F&O, commodities, currency).
Escalate complex technical issues to the trading desk or product team.
Educate clients on product features and platform navigation.
Ensure compliance by guiding clients on regulatory processes.
Maintain proper records of all client interactions and close queries within SLAs.
Required Skills
3–5 years of experience in customer support in a broking/trading firm (mandatory).
Strong knowledge of trading platforms (e.g., NEST, ODIN, NOW, Kite, Upstox, Angel One).
Understanding of capital markets, derivatives, and order types.
Excellent verbal and written communication in English (regional language a plus).
Ability to handle pressure during market hours.
Qualifications
Graduate in Commerce, Finance, or related field.
NISM certifications (preferred, not mandatory).
-
Bengaluru, Karnataka, India 247 Customer Private Limited Full timeJob DescriptionPosition: International Non voice Customer SupportMode: Work from OfficeShift: Rotational Night Shift (2 rotational week offs)Salary: starting 2.7 LPA to 3.8LPARoles and Responsibilities- Provide exceptional customer support through email, chat, and non-voice processes to resolve customer queries and concerns.- - Handle multiple chats...
-
Customer Support Executive
3 weeks ago
Bengaluru, Karnataka, India AUGMENTIVE BUSINESS 7 SOLUTIONS PRIVATE LIMITED Full timeJob Description for Customer Support Executive (Voice & Non-Voice)Job Profile: Customer Support Executive (Voice & Non-Voice)Position: Customer Support Executive - Voice and Non-Voice Process - Bangalore Location: BangaloreJob Mode: Work From OfficeNotice Period: Immediate Joiners PreferredShifts: Rotational shiftsCompensation: ₹20,000–₹28,000...
-
Customer Support Executive
3 weeks ago
Bengaluru, Karnataka, India AUGMENTIVE BUSINESS 7 SOLUTIONS PRIVATE LIMITED Full timePosition: Customer Support Executive - Voice ProcessLocation: Marathahalli, Bengaluru, KAJob Mode: Work From OfficeNotice Period: Immediate Joiners PreferredShifts: Rotational shifts.Compensation: ₹20,000 CTC (₹16,000 take-home).Job DescriptionWe are hiring dynamic and customer-focused Customer Support Executive - Voice Process to join our...
-
Customer Support Executive
2 weeks ago
Bengaluru, Karnataka, India Omshara Infotech Full timeJob Title: Customer Support Executive - International Voice Process Client: 24/7.ai Location: Marathahalli Employment Type: Full-Time Shift: Night Shift | Rotational Week Offs Experience Level: Fresher or Experienced Transport: Two-Way Cab Facility Provided Job Overview: 24/7.ai is seeking dynamic and customer-focused professionals to join our International...
-
Customer Support Executive
2 weeks ago
Bengaluru, Karnataka, India Toolyt Full time ₹ 6,00,000 - ₹ 12,00,000 per yearWe are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service.To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring the...
-
Customer Support Executive
2 weeks ago
Bengaluru, Karnataka, India UnStartED Full time ₹ 1,04,000 - ₹ 1,30,878 per yearCompany DescriptionSchola Classes is an educational service provider dedicated to transforming the learning experience for students in India. We offer curated and specially designed online and offline educational programs to help students meet the demands of the modern world. Our goal is to empower students with essential skills and knowledge, enabling them...
-
Customer Support Executive
2 weeks ago
Bengaluru, Karnataka, India IGT Solutions Full timeIGT is Hiring: Customer Support ExecutiveAre you passionate about providing exceptional service and building a rewarding career in the banking and financial services sector? IGT Solutions, a global leader in business process management, is looking for talented and enthusiastic Customer Support Executives to join our team in Gurugram. We are seeking...
-
Customer Support Executive
2 weeks ago
Bengaluru, Karnataka, India Identixweb Full time ₹ 15,00,000 - ₹ 28,00,000 per yearJob DescriptionWe are looking for a dedicated and customer-focused Customer Support Executive to join our team. The ideal candidate will provide excellent support to clients The role involves addressing customer queries, troubleshooting issues, and ensuring smooth software operations for users.Roles & Responsibilities for Customer Support ExecutiveAnswer...
-
Customer Support Executive
3 weeks ago
Bengaluru, Karnataka, India Transformative Learning Solutions Full timeJob DescriptionOur Customer Service department is looking for a passionate and experienced individual to join us as a Customer Support Executive. Your main goal for this role will be to provide excellent customer satisfaction to the customers.As a Customer Support Executive, you will be responsible for contacting customers and responding to their complaints...
-
Customer Support Executive
2 weeks ago
Bengaluru, Karnataka, India Organo Mart Full time ₹ 5,00,000 - ₹ 10,00,000 per yearExperience Required:6 months - 2 years as Customer Support in InsuranceLanguages Required:Hindi (Fluent) and English (Fluent)Role DescriptionThis is a full-time on-site role for a Customer Support Executive - Insurance, located in Bengaluru. The role involves handling customer support, ensuring customer satisfaction, providing online support, delivering...
