Retention Marketing Specialist

1 week ago

Noida, India Winzera Pvt. Ltd. Full time

Retention Marketing Manager(Adjustable: Executive / Specialist based on experience)Location: NoidaDepartment: MarketingReports to: Head of Marketing / Growth HeadJob Objective:Drive customer retention and repeat purchasesIncrease customer lifetime value (CLTV)Execute personalized lifecycle marketing campaigns across channelsKey Responsibilities:Hold over email marketing tools , AIsensy , interakart etc .Develop and implement retention and lifecycle marketing strategiesPlan and execute campaigns via Email, SMS, WhatsApp, Push Notifications, etc.Create win-back, reactivation, and loyalty-driven communicationsSegment customers based on behavior, RFM analysis, purchase history, etc.Optimize user journeys using automation platforms (e.g., Klaviyo, MoEngage, CleverTap)Track retention KPIs: repeat rate, churn rate, LTV, CAC payback, etc.Perform A/B testing on content, subject lines, send times, and offersCoordinate with creative, product, and customer service teamsPrepare reports with actionable insights from customer data and campaign performanceImplement and manage loyalty/referral programs if applicableRequired Skills & Experience:2–5 years experience in retention/lifecycle/email marketing (D2C preferred)Strong understanding of customer journey and funnel optimizationExperience with marketing automation tools (e.g., Klaviyo, MoEngage, WebEngage)Good analytical skills; comfortable working with customer dataProficiency in Excel / Google SheetsBasic HTML/CSS knowledge (for email design – optional but a plus)Excellent communication and copywriting skillsFamiliarity with customer segmentation and behavioral targetingKey Metrics to Drive:Retention rateRepeat purchase rateChurn rateLTV / CAC ratioEmail/SMS metrics – Open Rate (OR), Click-Through Rate (CTR), Conversion Rate (CVR)Net Promoter Score (NPS)Preferred Background:Worked in D2C, ecommerce, subscription, or consumer product brandsExperience in high-growth or startup environmentsUnderstanding of customer loyalty programs and CRM strategies

  • Retention Marketing Specialist

    1 week ago

    Noida, India Winzera Pvt. Ltd. Full time

    Retention Marketing Manager(Adjustable: Executive / Specialist based on experience)Location: Noida Department: MarketingReports to: Head of Marketing / Growth Head🔹 Job Objective:Drive customer retention and repeat purchasesIncrease customer lifetime value (CLTV)Execute personalized lifecycle marketing campaigns across channels🔹 Key...

  • Retention Marketing Specialist

    1 week ago

    Noida, India Winzera Pvt. Ltd. Full time

    Retention Marketing Manager (Adjustable: Executive / Specialist based on experience) Location: Noida  Department: Marketing Reports to: Head of Marketing / Growth Head Job Objective: Drive customer retention and repeat purchases Increase customer lifetime value (CLTV) Execute personalized lifecycle marketing campaigns across channels Key...

  • Retention Specialist

    3 weeks ago

    Noida, India Teamware Solutions Full time

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  • Retention Specialist

    1 week ago

    Noida, Uttar Pradesh, India Teamware Solutions Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Hi ConnectionsTeamware is hiring for Renewals Specialist roleLocation: NoidaNP:1monthExperience:3-5yearsInterview mode:Face to FaceJD:Duties: Post sale position - Operation role , working with partners to collect purchase orders from customersQuote creationEngaging with customers , resolving queries for renewals , quote and then collecting quote within the...

  • Retention & Lifecycle Marketing Manager

    4 weeks ago

    Noida, Uttar Pradesh, India Astro Arun Pandit Full time

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    3 days ago

    Noida, Uttar Pradesh, India Astro Arun Pandit Full time ₹ 15,00,000 - ₹ 25,00,000 per year

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    Noida, Uttar Pradesh, India Uproi - Digital Marketing Agency Full time ₹ 4,00,000 - ₹ 8,00,000 per year

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