Help Desk Lead

The opportunity 1. Provide support and Subject Matter Expertise as required to service desk agents.2. Take end to end responsibility and ownership of enhancing process & technical knowledge in the team.3. Enhance team’s and individual agents’ technical resolution skill and score4. Optimize agents’ transaction handling time (calls, web tickets,...

We are hiring Help Desk Analyst Voice process for one of our client MNC. Exp : 2 to 5 Yrs Job Type : Permanent Location : Chandigarh Job Description : Fundamental understanding of ITIL principles ( IPCR ) Proficiency in ITSM ticketing tools, Workflows Working knowledge of networking basics (LAN, WAN, VPN, IP addresses) Familiarity with infrastructure...

We are hiring Help Desk Analyst Voice process for one of our client MNC. Exp : 2 to 5 Yrs Job Type : Permanent Location : Chandigarh Job Description : Fundamental understanding of ITIL principles ( IPCR ) Proficiency in ITSM ticketing tools, Workflows Working knowledge of networking basics (LAN, WAN, VPN, IP addresses) Familiarity with infrastructure basics...

Innovatia Technical Services Inc. (ITSI) is an industry-leading technology outsourcing support provider with expertise in the telecommunications industry. Operating for over 20 years, we specialize in workflow and knowledge processes, as well as technical support, helpdesk and multilingual support services. With over 300 professional experts across the...

Company Overview JB Poindexter (India) Private Limited is a subsidiary of J.B.Poindexter & Co., Inc. a privately held diversified manufacturing company forecasting $2.4B in annual revenue and 8,000 team members in 2024. The eight operating subsidiaries, covering over 50 locations, are engaged in the production of commercial truck bodies, step-vans,...

Are you looking for an exciting career with a growing global company?Company Profile:Black Box is a trusted IT solutions provider delivering cutting-edge technology solutions and worldclass consulting services in Unified Communications, Enterprise Networking, Data Center, Digital Applications and Cyber Security. Our mission is to provide cutting-edge...

Front office positionFemale20 to 24 k per month Location ; Near by Settle Town Mysore road Pl share updated CV to contact@mayihelpu.co.inThe Front Desk Receptionist will be responsible for managing the reception area and providing exceptional customer service to visitors and employees. This is a full-time position located in Bangalore Rural, Karnataka,...

Property Helpdesk Executive is an inhouse position to assist and coordinate between the Association/Flat Owners and Facility Operations Manager/Property Manager across all ELV properties. JOB DESCRIPTION Job Summary The Helpdesk Representative is responsible for providing effective customer service for all customers by using knowledge of company products...

• Provide telephone, email, chat, and remote desktop assistance for customers with questions and assistance on desktop operating systems and applications, including network connection troubleshooting and assistance to both internal office staff and the teleworking workforce.• Receive and troubleshoot: issues escalated by Help Desk Analysts; issues...

Responding to queries from clients, end users, and the organization on the phone, via email, in person. • Managing and prioritizing help desk tickets • Generating sign ins for new hires during the onboarding process • Determining the best solution based on the issue and details provided by customers • Providing IT networks and customer services to...

Overview Job Summary: The Service Desk Analyst delivers maintenance for a primary incident solution, and it is reported to the centralized division of service desk. Usually, responsibilities include initial test, allocation of the task, research, and resolution of primary incidents and requests concerning the use of application software...

About us:Infiniti Research is a global leader in next-gen custom market research and market intelligence services. We enable clients in more than a dozen industries to tackle challenges and navigate complexities by offering timely, incisive market insights.Founded in 2003, Infiniti Research has over 19 years of experience in offering custom market research...

Dear Candidate,Greetings from Tekskills India Pvt Ltd (CMMI Level3 Company) !!!Pleasure mailing you ! We have an immediate job requirement. Below are the job details, please go through below job description.If you are suitable and interested, please send your updated word resume inline to the JD & share the below submission details. Job Description:Service...

Overview: As aManageEngine Service Desk Plus Implementation Consultant you willplay a crucial role in the successful deployment and optimizationof the Service Desk Plus platform for our clients. Your expertisewill ensure seamless integration configuration and customization tomeet the unique needs of each clients IToperations.KeyResponsibilities: Lead and...

Job Description Title : IT Service Desk Agent Eurofins is seeking a self-motivated and enthusiastic candidate for the entry-level IT Service Desk Agent position. The primary responsibilities of this role will encompass a combination of phone, email, and interactive chat support for local and nationwide customers from our laboratories. You...

Good hands of experience in Technical Service deskGood with Unix ScriptingGood with Advance SQLSound knowledge of scripting Team Handling experience Other Details Keywords : service desk

Hi we are looking for Service Desk Engineer in Bangalore Location. Required : Male Candidates. Qualification: Any Qualification. Sr.NoActivities 1Provide a single point of contact for the agreed IT infrastructure management. 2Develop and maintain Service Desk Operational Procedures, Processes & Documentations. 3Monitor the Service Desk tool for open and...

Job Description: Service Desk Coordinator will coordinate the Service Desk activities and tasks, being responsible for coordinating consistent response, communication and delivery of Service Desk-based activities. In this role, some of the key responsibilities will be to: • Open and review Service Desk Calls; ensuring the customer provides an appropriate...

This is where you save and sustain lives At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. Baxter's products and therapies are found...

Role Responsibilities: ï'· Provide L1 and L2 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone. ï'· Activities include recognition, research, isolation, resolution & follow up steps. ï'· Typically, the associate level participates in a supportive role by acting as a liaison...