
AGM/GM - Customer Care - Only Female
16 hours ago
•To monitor and supervise the customer service team and ensure all complaints are resolved within the defined turnaround times.
• Coordinate with Department Heads & ensure all complaints are resolved within the defined turnaround time.
• Bringing escalations to senior management promptly
• Enhance customer service at training centres by monitoring and physically /online auditing the centres.
• Proactively monitor and check customer satisfaction and ensure timely resolutions.
• Prepares customer care performance reports as defined periodically.
• Handle irate customers politely and tactfully
• Communicating with customers via email, phone, and in person
Roles and Responsibilities
•To monitor and supervise the customer service team and ensure all complaints are resolved within the defined turnaround times.
• Coordinate with Department Heads & ensure all complaints are resolved within the defined turnaround time.
• Bringing escalations to senior management promptly
• Enhance customer service at training centres by monitoring and physically /online auditing the centres.
• Proactively monitor and check customer satisfaction and ensure timely resolutions.
• Prepares customer care performance reports as defined periodically.
• Handle irate customers politely and tactfully
• Communicating with customers via email, phone, and in person
-
Agm/gm
1 week ago
Gurugram, Haryana, India Morpheus Human Consulting Full timeReference Code: - 541-35 - Job Title: **AGM/GM - Customer Care - Aviation Industry - Gurgaon** - Category: - Aviation - Job Description: - Job Title: AGM/GM - Customer Care - Aviation Industry - GurgaonJob Responsibility- To monitor & supervise the customer service team & ensure all complaints are resolved in Turnaround times defined - Coordinating with...
-
AGM Customer Care
16 hours ago
Gurugram, India New Horizon Full timeTo monitor entire customer care team performance, escalation Management, ensure excellent service to customer at National level. Required Candidate profile Candidate with excellent communication, expertise to give wow customer service at National level. Must have at least 10 years of experience in customer care.
-
Gm-accounts
1 week ago
Gurugram, Haryana, India Cohire Solutions Full timeMajor KRA for (AGM/GM Accounts) Position - Ensuring preparation and closure of financial statement of Real Estate Entities on periodical basis. Compliance of Companies Act, CARO, LLP Act. Ensuring closure of tax audit, TP audits Preparation of data for Income Tax/ GST Assessment Ensuring closure of Stat. Audit, internal audit and ICOFR. Ensuring AP & AR...
-
Customer Care Executive
15 hours ago
Gurugram, India Anny Lifestyle Full timeWere Hiring: Customer Care Executive II Female Preferred only Location : Gurugram | Experience: 1-3 Years | Industry : Fashion & Lifestyle About ANNY : ANNY is a modern, fashion-forward brand redefining luxury in India. Were disrupting the market with globally inspired, premium-quality collections that are both trendy and affordable filling the massive gap...
-
Customer Care
1 week ago
Gurugram, Haryana, India TEAMWORK SOLUTIONS Full time**Greetings From Teamwork Talent Solutions!!** **Position**: Customer Care (Inbound Voice) **Work Location**: Gurugram **Working Days**: 6 days a week with 1 rotational off **Shift Timings**: 24*7 rotational shifts **Note: - Major Day shifts for females** **Qualifications**: - Only graduates are eligible to apply. **Experience**: - Any BPO...
-
Customer Care Executive
15 hours ago
Gurugram, India Marketing Infotech Full timeExcellent English communication skills are a must. Minimum 1 year of experience (on paper) in a customer service or sales role. Male candidates must be open to working in a 24x7 environment. Female candidates will work only in day shifts. Perks and benefits PF, plus medical insurance cover of 1 lakh
-
Customer Care Executive
1 week ago
Sohna, Gurugram, Haryana, India Quampetence business solutions Full timeHere's a concise and professional **Job Description** for a **Female Customer Care Executive** role tailored to your requirements: **Hiring: Female Customer Care Executive** **Location**: Sector-48 Gurgaon,Hans Capital Business Park **Industry**: E-commerce (Voice Process) **Communication**: Versant Level 5 or above **Salary**: ₹20,000 - ₹30,000...
-
Wanted Female nurses for Home care
16 hours ago
Gurugram, India River Indie Full timeHome care staff nurses Education: GNM/B.Sc in nursing Minimum 1 year of experience required Should have experience in either general ward or ICU Salary will be decided after the interview. Should be willing to work for 12 hours Age limit is 45 Face to face interview only Female candidates preferred Contact Job Types: Full-time, Permanent, Fresher Pay:...
-
Gurugram, India Manger Consultants Full timeSupport the development of Communications strategy & Create tactical plans to ensurealignment among employees & Corporate Mission, brand and values. Looking after all the branding, PR, Corporate Communication, Marcom activities-Media engagement etc Required Candidate profile FEMALE (ONLY)-GRADUATE/MBA PREFERABLE WITH EXPERIENCE IN CORPORATE COMMUNICATIONS...
-
Customer Care Executive
17 hours ago
Gurugram, India Stamford Technology Full timeWe are hiring for Experienced CCE Executive for US voice process Role : Customer Care Executive Experience : 1yr minimum exp into Customer service voice process Interview Mode : Face to Face only Location : Gurgoan Shift Timing : 5:30 PM to 2:30 AM Cab Facility : Only Drop Interested candidates may apply by below button or share CV on whatsapp Role: Handle...