Telecom Financial Service Manager

4 weeks ago


Bengaluru, Karnataka, India HCLTech Full time

Job Title : Telecom Financial Service Manager (FSM)

Department : Billing Operations / Financial Services – Telecom Accounts

Location : Bangalore, Gurugram

Role, Purpose, and Scope

The Telecom Financial Service Manager (FSM) acts as the key financial liaison between large telecom clients and internal functions. This role governs the overall financial relationship for global integrated telecom deals, particularly those with high annual revenue (~$15M+) and complex delivery models . FSM is accountable for ensuring accuracy and transparency across all non-technical financial communications , including billing, forecasting, and reporting, for telecom services and solutions. The FSMII collaborates with internal stakeholders across finance, sales, and delivery and maintains direct interactions with customer executives to uphold governance and resolve financial queries.

Key Relationships

  • Internal : Telecom Service Managers, Sales, Delivery Teams, Finance, Procurement, Legal
  • External : Telecom Customer Stakeholders (e.g., Procurement, Accounts Payable), Vendors, Partners

Major Responsibilities

Telecom Financial Governance & Reporting

  • Deliver budget forecasting to telecom clients, highlighting actuals vs forecast and spend trends
  • Provide financial inputs for telecom


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