Operations client service

3 weeks ago

bangalore, India State Street Full time

Who we are looking for:  

This is a position with a high level of responsibility within the Client Operations Delivery team. The Client Delivery Associate is responsible for service delivery to global clients. The role is responsible for ensuring successful service delivery including inquiry resolution and reporting’s.

What you will be responsible for:

The responsibilities of this role will include, but will not be limited to:

Deliver highly valued services and solutions to clients to ensure quality services are consistently delivered and clients are offered State Street’s full range of services as their needs and our services evolve. Provide support during US market hours, should be comfortable with Night Shift. Define risk environment for business unit and perform Risk and Control Assessment to ensure appropriate action is initiated and executed to minimize risk events Execute oversight activities to ensure interdepartmental deliveries are monitored and risks highlighted are addressed. Assists with compliance reviews, controls, and audits as appropriate. Ensures superior client satisfaction by acting as an advocate for clients and ensuring client issues are satisfactorily resolved. Exercise discretion and judgment with respect to matters of significance, such as resolving, reporting of issues/breaches and suspicious transactions. Work in conjunction with individuals on the team as well as other business units, shared services/COEs, outsource partners, external clients as needed to resolve issues/discrepancies and ensure client satisfaction through seamless processing, accuracy, and adherence to all SLAs/internal standards/guidelines.

What we value:

These skills will help you succeed in this role:

Client focus: – Act as a focal point of contact to maintain strong client relationship; actively participate in client meetings, and ensure team responds to client inquiries. Operational Efficiency Focus: Actively participate in an efficient and effective global operating model, collaborating with peers globally, and using standard technology, best practices, and optimal functions. Performance Focus: Provide excellent service to clients through a results-oriented mindset Quality & Risk Focus: Understand and minimize risk through adhering to standard and client specific operating procedures and through broad participation in the global training program. Focus on qualitative work, attention to detail with a thorough understanding of business impact and ways to minimize risk.

Education & Preferred Qualifications:

1- or 2-years’ experience in financial domain.

Additional requirements:

Must have strong Excel and PowerPoint skills. Must be able to work in a fast paced environment with global stakeholders and possess exceptional ability to prioritize work priorities. Must possess strong verbal and written communication skills. Must have the initiative and capability to collaborate with a diverse stakeholder base to deliver timely and high quality output Must be highly organized with strong attention to detail

  • Operations client service

    2 weeks ago

    bangalore, India State Street Corporation Full time

    Operations client service - Associate Who we are looking for: This is a position with a high level of responsibility within the Client Operations Delivery team. The Client Delivery Associate is responsible for service delivery to global clients. The role is responsible for ensuring successful service delivery including inquiry resolution and reporting's. ...

  • Lead-Client Operations

    2 weeks ago

    bangalore, India Infosys Full time

    Responsibilities Customer Service Delivery into US retirement services•Must have sound understanding of US retirement services industry, with deeper knowledge in one or more of the following areas: Compliance Testing, APRS, Form5500, Core Operations, Determination Services, Conversions and Deconversions, Reconciliations, Fund reporting services...

  • Operations client service

    2 weeks ago

    Bangalore, India State Street Full time

    Who we are looking for: This is a position with a high level of responsibility within the Client Operations Delivery team. The Client Delivery Associate is responsible for service delivery to global clients. The role is responsible for ensuring successful service delivery including inquiry resolution and reporting’s.What you will be responsible...

  • Client Servicing

    1 month ago

    bangalore, India Geek Creative Agency Full time

    Geek Creative Agency is looking for Client Service Manager. Job Description: Operate as the lead point of contact for any and all matters specific to our customers. Build and maintain strong, long-lasting customer relationships Work closely with all internal teams, contribute in ideas and projects and ensure timely delivery. Communicate clearly the...

  • Client Relationship Officer

    1 month ago

    bangalore, India Corporation Service Company Full time

    Assistant Client Relationship Officer – Corporate  Location: Bangalore  Schedule – 45hrs per week Hybrid Your Opportunity:  The Assistant Client Relationship Officer, Corporate has responsibility to assist the broader corporate team in their duties to fulfil the full corporate administration of a portfolio of companies...

  • Asset & Wealth Management Operations - Client Services Operations - Associate - Bengaluru

    1 month ago

    bangalore, India Goldman Sachs Full time

    Asset and Wealth Management Operations Across Wealth Management, Goldman Sachs helps empower clients and customers around the world to reach their financial goals. Our advisor-led wealth management businesses provide financial planning, investment management, banking and comprehensive advice to a wide range of clients, including ultra-high net worth...

  • Associate - Client Services

    1 month ago

    bangalore, India Euronext Full time

    Key accountabilities• Act as the central point of contact of an allocated group of clients on operational matters and ensure an efficient incident management process and escalate issues in an accurate and timely manner• Provide client support and follow up all questions or issues until resolution, regularly inform the client of progresses notably when in...

  • Global Banking

    2 weeks ago

    bangalore, India Goldman Sachs Full time

    GLOBAL BANKING & MARKETS We make markets in and clear client transactions on major stock, options and futures exchanges worldwide. Through our global sales force, we maintain relationships with our clients, receiving orders and distributing investment research, trading ideas, market information and analysis. OPERATIONS Operations is a dynamic,...

  • Client Servicing

    2 days ago

    bangalore, India NextGrowth Labs Full time

    **Please read the description carefully Your role as a Client Service Associate would be to establish relationships with new and existing clients, and solve their complex problems. There will be times when we may not have an existing solution for the problem - in such cases, you may need to work with internal teams to develop a solution. Here's a...

  • Client Services Manager

    4 weeks ago

    bangalore, India Cielo Full time

    Job DescriptionThe Client Services Manager (CSM) is responsible for leading a team of recruiters to deliver a best in class service to clients across one or more client accounts, building trust and strong relationships with key client contacts to achieve the talent acquisition partnership goals. Duties and Responsibilities: Team Management Lead a high...

  • Client Services Specialist, AS

    1 month ago

    bangalore, India F335 Deutsche India Private Limited, Bangalore Branch Full time

    Description The Listed Derivatives (Exchange Traded Derivatives) business offers execution and clearing services for firm clients and internal franchise desks who wish to execute and/or clear listed derivatives (futures and options) across global execution venues (exchanges) and CCP’s (Clearing Houses). The LD business caters to clients in...

  • Client Services Manager

    2 days ago

    bangalore, India Cielo Talent Full time

    JOB DESCRIPTION Company Description Location:  Bangalore, India Work Arrangement:  Hybrid  Shift Timing:  Regular India working hours Industry:  IT and Technology  Language:  English Only Are you ready to accelerate your career? Join Cielo as a Client Services Manager! A career at Cielo will give you the opportunity to...

  • Client Servicing Manager/Executive

    1 month ago

    bangalore, India BigCity Promotions Full time

    Job Description:Client Servicing Executive/Manager is the primary point of contact for the company's clients and need to have good communications skills, interpersonal skills, accounting skills, and problem-solving skillsJob Requirements and Responsibilities:Work with management team to bring creative solutions to prospective clients and to build the...

  • Manager - Client Financial Services

    1 week ago

    bangalore, India Graebel Companies Inc. Full time

    Are you ready to open a world of opportunity in talent mobility? Our clients include some of the largest and most recognized brands in the world. They’re innovators and leaders in their industries, making life-enhancing breakthroughs every day. We help them tap into those opportunities by placing their exceptional people where they need to be, anywhere...

  • Account Manager- Client Servicing

    2 days ago

    bangalore, India Spectrum Consultants India Private Limited Full time

    One of our client Narrative is hiring for Account Manager - Client relationship.Narrative : A branding and communication agency based in Bangalore, India. In the last 14 years, narrative has handled more than 100 brands which includes Global and Indian brands.Narrative specializes in crafting compelling brand stories that resonate with the brand audience....

  • Client Services Representative

    1 month ago

    bangalore, India Talent Corner Full time

    Roles and Responsibilities   • Coordination with operations team• Preparing proposals• Arrange business meetings with prospective clients Desired Candidate Profile   Perks and Benefits  

  • Client Servicing Executive

    1 week ago

    bangalore, India Brand Scale - Up Inc. Full time

    Hiring for: Brand Scale-Up Inc.Location: Dasarahalli (near Manyata Tech. Park), North BangaloreDesignation: Client Success AssociateExperience: 2-3 yearsSalary : 30K to 40K depending upon competencyOverview:We are seeking a dynamic and experienced Client Servicing Executive with a background in the advertising industry to join our team. As an integral part...

  • Account Manager- Client Servicing

    2 days ago

    bangalore, India Spectrum Consultants India Private Limited Full time

    One of our client Narrative is hiring for Account Manager - Client relationship. Narrative : A branding and communication agency based in Bangalore, India. In the last 14 years, narrative has handled more than 100 brands which includes Global and Indian brands. Narrative specializes in crafting compelling brand stories that resonate with the brand...

  • Client Servicing Executive

    2 weeks ago

    bangalore, India Brand Scale - Up Inc. Full time

    Hiring for: Brand Scale-Up Inc. Location: Dasarahalli (near Manyata Tech. Park), North Bangalore Designation: Client Success Associate Experience: 2-3 years Salary : 30K to 40K depending upon competency Overview: We are seeking a dynamic and experienced Client Servicing Executive with a background in the advertising industry to join our team. As an integral...

  • AVP – Strategic Transformation

    1 month ago

    bangalore, India The Edge Partnership Full time

    Key responsibilities Develop and execute strategic initiatives aligned with client service strategy and data insights. Analyze and enhance client service processes for operational efficiency and accuracy. Identify and address customer journey pain points to improve overall experience. Lead planning, execution, and monitoring of...