Client Servicing Manager/Executive

2 months ago


bangalore, India BigCity Promotions Full time
Job Description:
Client Servicing Executive/Manager is the primary point of contact for the company's clients and need to have good communications skills, interpersonal skills, accounting skills, and problem-solving skills
Job Requirements and Responsibilities:
Work with management team to bring creative solutions to prospective clients and to build the business of current clients.
Contribute to client’s business growth by identifying new opportunities.
Key Account Management
Co-ordinating with various teams e.g.. Creative, Product Development, Delivery & Fulfilment, Operations etc.
Responsible for future business generation from existing clients.
Foster a productive and empowering working environment.
Deliver company business and revenue goals.
Will work on multiple projects at once and ensure strong integration across the organization.
Lead new business efforts and determine the optimal staffing assignments for new initiatives.
Partner with peers in planning and creative agencies, and internal disciplines to work on existing or new business opportunities.
Perform senior-level client negotiation and management skills, with clear and excellent speaking, writing and presentation skills.
Experience in a Loyalty agency or SaaS based firms would be of primary preference.
Requirements:
0-5 Years of experience in campaign management/ account management/ client service/ customer success.
Graduate/Post Graduate/ MBA in marketing is preferred
Good communication skills
Good interpersonal skills
Active problem-solving skills
Customer Focus
Ability to handle pressure

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