Lead-Client Operations

2 weeks ago


bangalore, India Infosys Full time
Responsibilities Customer Service Delivery into US retirement services•Must have sound understanding of US retirement services industry, with deeper knowledge in one or more of the following areas: Compliance Testing, APRS, Form5500, Core Operations, Determination Services, Conversions and Deconversions, Reconciliations, Fund reporting services etc.•Should have handled 150-200 member teams in the past•Good communication skills with ability to collaborate successfully with operations teams, internal support teams and client business teams to drive the best outcomes•Well versed with P&L for the account/s and able to identify and leverage key metrics•Able to drive continuous business improvement/transformation initiatives•A hands-on leader with high team management abilities and willingness to learn fast Roles & responsibilities:•Responsible for managing customer service operations at offshore, thereby taking ownership of SLAs, risk and compliance•Manage large teams across one or more locations•Drive continuous business improvement/transformation initiatives, by identifying opportunities for work redesign, work flow enhancement, shift utilization, Staff mix, staff utilization etc.•Manage the financial and business metrics account, in order to meet / exceed internal financial goals •Drive training and development initiatives for the team, in order to ensure development of competency across domain, operations and behavioral areas•Support business development activities by contributing to RFI / RFP responses / client presentations etc. as and when needed Technical requirements•Proficient in MS Excel and PowerPoint Any other skills•Ability and willingness to learn and adopt to new situations•Flexibility and go-getter attitude Educational Requirements Bachelor Of Technology (Integrated)

  • bangalore, India a Snaphyre Client Full time

    Our client is a Series-A funded Security SaaS platform, headquartered in Singapore expanding across Southeast Asian markets. To back this high-growth journey, we are hiring a seasoned Platform DevOps Engineer who will be instrumental and play a pivotal role in developing scalable infrastructure to accelerate the product’s growth The Role The Director of...

  • Team Lead

    2 weeks ago


    bangalore, India MarketStar Full time

    If you are a current employee who is interested in applying to this position, please navigate to the internal Careers site to apply. Role: Team Lead.Experience: 2- 5 Years.Location: Bangalore. About the Client: World’s largest professional networking platform. Role Overview: We are seeking a dynamic and experienced Team Lead for our Media Operations/Ad...

  • Team Lead

    2 weeks ago


    Bangalore, India MarketStar Full time

    If you are a current employee who is interested in applying to this position, please navigate to the internal Careers site to apply.Role: Team Lead.Experience: 2- 5 Years.Location: Bangalore.About the Client: World’s largest professional networking platform.Role Overview:We are seeking a dynamic and experienced Team Lead for our Media Operations/Ad...


  • bangalore, India Epsilon Full time

    Job DescriptionPowered by the industry’s most advanced loyalty platform, our Loyalty team makes lifetime connections for brands the world over. Focused on platform delivery, the team is equipped with best-in-class technology, unmatched data expertise and identity resolution capabilities. Our connected suite of products and extensive APIs enable us to...


  • bangalore, India State Street Corporation Full time

    Operations client service - Associate Who we are looking for: This is a position with a high level of responsibility within the Client Operations Delivery team. The Client Delivery Associate is responsible for service delivery to global clients. The role is responsible for ensuring successful service delivery including inquiry resolution and reporting's. ...


  • bangalore, India Epsilon Full time

    Job DescriptionThe Business Operations team brings together business solutions and latest technology to help empower our leaders with data-driven insights that enable better decision making. Primarily responsible for design, development and governance of the business data, the team measures, manages, and connects business KPIs across verticals to build a...

  • Operations Lead

    1 month ago


    bangalore, India F335 Deutsche India Private Limited, Bangalore Branch Full time

    Description Treasury Debt Issuance is responsible for all term of issuance activities in all markets, currencies and investor groups and aims to raise external funding through dealing and execution in DB issued notes, at the lowest possible cost while ensuring funding sources remain diversified. The Trade and Transaction Operator in Issuance...


  • bangalore, India ORMAE Full time

    ORMAE is looking for Lead OR ScientistWho we are:- ORAME is a successful Tech start-up founded and headed by Guinness World Record Holder Dr. Amit Garg an IIT Delhi Graduate who has won medals for India in Global Math Championships. ORMAE has 30+ Global Clients including 12+ $1B+ Clients.- ORMAE has helped them on 50+ Optimization & Data Science Projects...


  • bangalore, India Goldman Sachs Full time

    Asset and Wealth Management Operations Across Wealth Management, Goldman Sachs helps empower clients and customers around the world to reach their financial goals. Our advisor-led wealth management businesses provide financial planning, investment management, banking and comprehensive advice to a wide range of clients, including ultra-high net worth...

  • Operations Lead

    1 month ago


    bangalore, India F335 Deutsche India Private Limited, Bangalore Branch Full time

    Description Operations provides support for all of Deutsche Bank’s businesses to enable them to deliver transactions and processes to clients. Our people work in established global financial centers such as London, New York, Frankfurt and Singapore, as well as specialist development and service centers in locations including Bucharest, Moscow,...


  • bangalore, India RMTSGlobal - Responsive Media Tech Services Full time

    About Us: RMTSGlobal is a digital media technology outsourcing company that provides a wide range of services including Ad Server Migration, Rich Media, Ad Creative, Ad Operations, Reporting & Data Analytics, Digital Marketing, Email Production and deployment, Email Creative, Web Design & Development and Mobile Device Applications Development (iPhone, iPad,...


  • bangalore, India State Street Full time

    Who we are looking for:   This is a position with a high level of responsibility within the Client Operations Delivery team. The Client Delivery Associate is responsible for service delivery to global clients. The role is responsible for ensuring successful service delivery including inquiry resolution and reporting’s. What you will be...


  • bangalore, India JPMorgan Chase & Co. Full time

    As a Client Reporting Business Analyst, you'll be responsible for operational oversight and control of the data feed aggregation process for Asset Wealth Management. The analyst will have a firm understanding of securities operations, and they will be able to establish new USPB, CWM and JPMA data feed connections with transmission control team, tech...


  • bangalore, India NTT Full time

    JOB DESCRIPTION NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help...

  • Global Banking

    2 weeks ago


    bangalore, India Goldman Sachs Full time

    GLOBAL BANKING & MARKETS We make markets in and clear client transactions on major stock, options and futures exchanges worldwide. Through our global sales force, we maintain relationships with our clients, receiving orders and distributing investment research, trading ideas, market information and analysis. OPERATIONS Operations is a dynamic,...


  • Bangalore, India State Street Full time

    Who we are looking for: This is a position with a high level of responsibility within the Client Operations Delivery team. The Client Delivery Associate is responsible for service delivery to global clients. The role is responsible for ensuring successful service delivery including inquiry resolution and reporting’s.What you will be responsible...


  • bangalore, India NTT DATA Full time

    Job Description NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help...


  • bangalore, India F335 Deutsche India Private Limited, Bangalore Branch Full time

    Description Our client perimeter team manages the operations of refreshing client perimeter data as well as the strategic plan to automate and make more efficient the updating and sharing of client perimeter data across teams and functions in the bank. You will be working alongside the client perimeter management team to perform operational...


  • Bangalore, India NTT Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients...


  • bangalore, India NTT Full time

    JOB DESCRIPTION NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help...