AVP – Strategic Transformation

2 months ago


bangalore, India The Edge Partnership Full time

Key responsibilities

Develop and execute strategic initiatives aligned with client service strategy and data insights. Analyze and enhance client service processes for operational efficiency and accuracy. Identify and address customer journey pain points to improve overall experience. Lead planning, execution, and monitoring of transformation projects. Implement change management strategies for smooth transitions. Collaborate with internal teams for seamless integration of initiatives. Utilize data-driven insights to measure transformation impact. Develop training programs for team adaptation to new systems. Proactively assess and mitigate risks associated with projects. Define and track key performance indicators for transformation initiatives.

Role requirements

Bachelor’s degree in business administration, management, or related field. Proven experience in client service management or transformation roles. Strong project management skills with a data-driven approach. Excellent communication and interpersonal skills. Proficiency in change management methodologies. Experience in Client Services for various products. Relevant certifications (e.g., PMP, Lean Six Sigma) advantageous. Familiarity with CRM systems and process automation technologies. Knowledge of industry best practices in client service transformation. Location – Bangalore Experience – Minimum 15 years of relevant experience.
  • Associate Director

    5 days ago


    bangalore, India AT&T Full time

    Job Description : Position – Associate Director CTX IDC Transformation Office About the Company: At AT&T, we’re connecting the world through the latest tech, top-of-the-line communications and the best in entertainment. Our groundbreaking digital solutions provide intuitive and integrated experiences for millions of customers across...


  • bangalore, India Genpact Full time

    Inviting applications for the role of Assistant Vice President - Digital Transformation-Supply ChainIn this role, you will handle large global deployment programs (technology services products) including customer education, setting expectations, process definition, establishing appropriate thresholds, relationship building, on-site implementation workshop...


  • bangalore, India Genpact Full time

    Inviting applications for the role of Assistant Vice President - Digital Transformation-Supply Chain In this role, you will handle large global deployment programs (technology services products) including customer education, setting expectations, process definition, establishing appropriate thresholds, relationship building, on-site implementation workshop...


  • bangalore, India Genpact Full time

    Inviting applications for the role of Assistant Vice President - Digital Transformation-Supply Chain In this role, you will handle large global deployment programs (technology services products) including customer education, setting expectations, process definition, establishing appropriate thresholds, relationship building, on-site implementation workshop...

  • AVP - Human Resources

    2 months ago


    bangalore, India Zycus Full time

    AVP - Human Resources (HUM03627) Human ResourcesBengaluruAbout UsZycus is a pioneer in Cognitive Procurement software and has been a trusted partner of choice for large global enterprises for two decades. Zycus has been consistently recognized by Gartner, Forrester, and other analysts for its Source to Pay integrated suite. Zycus powers its S2P software...

  • AVP Sales

    2 weeks ago


    bangalore, India Antal International Full time

    Job Description Job Summary: We are seeking a passionate and experienced AVP Sales to lead our sales efforts and drive significant revenue growth. You will play a pivotal role in building strategic partnerships, expanding our customer base, and achieving ambitious sales targets. Responsibilities: Develop and implement a comprehensive sales strategy to...


  • Bangalore City, India Golden Opportunities Full time

    Title: AVP US Banking Operations Candidate Expectation and Roles & responsibilities Minimum 20 years of experience in Banking domain( including, AML, Asset finance, Retail banking, Fraud, Disputes etc.) Expert in USA banking domain with strong project management skills. Leading large engagements of 1000+ FTEs Plan and drive continuous improvement engagements...


  • Bangalore Urban, India Golden Opportunities Full time

    Title: AVP - US Banking OperationsCandidate Expectation and Roles & responsibilities Minimum 20 years of experience in Banking domain( including, AML, Asset finance, Retail banking, Fraud, Disputes etc.)Expert in USA banking domain with strong project management skills.Leading large engagements of 1000+ FTEsPlan and drive continuous improvement engagements...


  • bangalore, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people –...

  • Associate Director

    4 weeks ago


    bangalore, India GSK Full time

    We seek a seasoned and results-driven Business Transformation Leader to spearhead enterprise-wide transformation programs by providing expertise in strategic business advisory, project management, and change management. This role will allow YOU to lead key activities to progress YOUR career. These responsibilities include some of the following. Your...


  • bangalore, India Saaki Argus & Averil Consulting Full time

    Company Profile: Our client is an Indian multinational information technology services and consulting company. Our client delivers digital transformation and technology services from ideation to execution, enabling Global 2000 clients to outperform the competition. They take an agile, collaborative approach to creating customized solutions across the...

  • AVP - Bengaluru

    2 weeks ago


    bangalore, India Infogain Full time

    AVP with skills CNA Architecture, Microservices Architecture, Cloud Infra Architecture, DevOps Architecture, IoT Architecture, M Architecture, SharePoint Architecture for location Any Infogain Base Location (Noida, Gurugram, Bangalore, Mumbai, Pune) Posted on: May 19, Share on Linkedin Share on Twitter Share on Facebook ROLES & RESPONSIBILITIES...

  • AVP - Bengaluru

    1 week ago


    bangalore, India Infogain Full time

    AVP with skills CNA Architecture, Microservices Architecture, Cloud Infra Architecture, DevOps Architecture, IoT Architecture, M Architecture, SharePoint Architecture for location Any Infogain Base Location (Noida, Gurugram, Bangalore, Mumbai, Pune) Posted on: May 22, Share on Linkedin Share on Twitter Share on Facebook ROLES & RESPONSIBILITIES...

  • AVP - Bengaluru

    1 week ago


    bangalore, India Infogain Full time

    AVP with skills CNA Architecture, Microservices Architecture, Cloud Infra Architecture, DevOps Architecture, IoT Architecture, M Architecture, SharePoint Architecture for location Any Infogain Base Location (Noida, Gurugram, Bangalore, Mumbai, Pune) Posted on: May 23, Share on Linkedin Share on Twitter Share on Facebook ROLES & RESPONSIBILITIES...

  • AVP - Bengaluru

    6 days ago


    bangalore, India Infogain Full time

    AVP with skills CNA Architecture, Microservices Architecture, Cloud Infra Architecture, DevOps Architecture, IoT Architecture, M Architecture, SharePoint Architecture for location Any Infogain Base Location (Noida, Gurugram, Bangalore, Mumbai, Pune) Posted on: May 24, Share on Linkedin Share on Twitter Share on Facebook ROLES & RESPONSIBILITIES...


  • bangalore, India WELLS FARGO BANK Full time

    About this role: Wells Fargo is seeking a...In this role, you will: The role of Director - Transformation is a leadership role in business aligned teams of Wholesale Banking, Consumer lending & CSBB at Wells Fargo India & Philippines. With the current environment of Change that the organization is going through, leverage would be made with various change...


  • bangalore, India Tata Consultancy Services Full time

    TCS is hiring for "Supply Chain Transformation Head". Details below-Role- SCM TransformationLocation-Bangalore/Mumbai/Hyderabad/ChennaiExp-15-22 YearsRole-• Accountable for driving Transformation programs across SCM domain.• Co-ordinating with Delivery / Account teams to track and ensure compliance to contractual Productivity commitments.• End-to-end...


  • bangalore, India Tata Consultancy Services Full time

    TCS is hiring for "Supply Chain Transformation Lead". Details below-Role- SCM TransformationLocation-Bangalore/Mumbai/Hyderabad/ChennaiExp-15-22 YearsRole-• Accountable for driving Transformation programs across SCM domain.• Co-ordinating with Delivery / Account teams to track and ensure compliance to contractual Productivity commitments.• End-to-end...


  • bangalore, India Biocon Biologics Full time

    About the company:Biocon Biologics is a subsidiary of Biocon Ltd, an innovation led global biopharmaceuticals company. Biocon Biologics is engaged in developing high quality, affordable biosimilars that can expand access to a cutting-edge class of therapies to patients globally. It is uniquely positioned as a fully integrated ‘pure play’ biosimilars...


  • bangalore, India Tata Consultancy Services Full time

    TCS is hiring for "Supply Chain Transformation Lead". Details below- Role- SCM Transformation Location-Bangalore/Mumbai/Hyderabad/Chennai Exp-15-22 Years Role- • Accountable for driving Transformation programs across SCM domain. • Co-ordinating with Delivery / Account teams to track and ensure compliance to contractual Productivity commitments. •...