Information Technology Support Specialist

3 weeks ago


Vadodara, Gujarat, India Standex International Full time

We are seeking an experienced and motivated IT Support Specialist to join our team in Vadodara, India. This position will serve a combined first and second line of technical support for end users, providing hardware, software, and server-side support across local and global operations. The ideal candidate will have strong problem-solving abilities, a customer-centric approach, and hands-on experience supporting both endpoint devices and back-end systems in a fast-paced enterprise environment.

What You'll Do

General IT Responsibilities

Respond to and manage IT service requests via phone, email, or ticketing system. Troubleshoot Windows desktop operating systems (Windows 10/11), Microsoft 365 apps, and hardware/peripheral issues. Perform system onboarding and offboarding including

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