Customer Information Specialist

13 hours ago

Vadodara, Gujarat, India beBeeVerification Full time ₹ 8,00,000 - ₹ 12,00,000
Identity Verification Specialist

Summary: Ensure customer accuracy and security through video calls.

  • Key Responsibilities:
  • Handle video calls for KYC verification
  • Verify customer details for accuracy
  • Maintain information security and quality assurance standards
Job Role:

The Identity Verification Specialist plays a crucial role in our organization by ensuring the accuracy of customer information. This involves handling video calls to verify customer details, confirming identity, and maintaining high standards of information security and quality assurance.

This position requires attention to detail, strong communication skills, and the ability to work independently in a remote environment.

Key Performance Indicators (KPIs):

  • Accuracy of verified customer information
  • Timely completion of identity verification process
  • Adherence to information security and quality assurance norms
Required Skills:

Our ideal candidate should possess excellent communication and interpersonal skills, with the ability to build rapport with customers over video calls. They must also have a keen eye for detail and be able to maintain confidentiality in sensitive customer information.

Additionally, they should be familiar with standard security protocols and best practices for identity verification. Proficiency in relevant software and technology is also desirable.

Benefits:

As an Identity Verification Specialist, you will have the opportunity to work in a dynamic and growth-oriented environment. You will receive comprehensive training and support to enhance your skills and knowledge in the field of identity verification.

Our organization values its employees and offers a range of benefits, including flexible working hours, opportunities for professional growth, and a supportive team environment.

Join us and contribute to the success of our organization while making a positive impact on our customers' lives.

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