Customer Success Manager
1 week ago
- Greetcustomers andoffer excellent customer service from intake to release of their vehicles.
- Determineanddiagnose car issues based on customer description and vehicle condition.
- Stakeholder management, CX handling, ticket management and Warranty handling
- Responsiblefor handlingcustomer escalations at city level
- Drivingbetter customer experience with instant resolution at the time of delivery
- Ensuringprocess and policy adherence across the function so that CX experience is not impacted
- Understanding customer expectations in various aspects and sharing the same with central team
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Customer Success Manager
1 week ago
Gurugram, India Unolo Full timeAbout Company Unolo is a fast-growing B2B SaaS company focused on providing innovative field force management solutions to companies and their field executives. With an impressive client roster including industry leaders such as Uber, Adani, Hero, Amul, Reliance, Intel, and NoBroker, we are dedicated to delivering cohesive and efficient work experiences. As...
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Customer Success Manager
1 week ago
Gurugram, India Saksham Wealth Private Limited Full timeCompany Description Saksham Wealth Private Limited is a leading force in investment management, serving corporations, institutions, high-net-worth individuals, and NRIs since 2005. The company specializes in equity and fixed-income advisory, trading, research, investment banking, private investment management, asset management, and private equity. Saksham...
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Customer Success Manager
1 week ago
Gurugram, India GlobalXperts Technology Full timeJob Title: Account Manager / Customer Success Manager IT Infrastructure ServicesLocation: Gurugram (Work From office)Experience: 5+ yearsNotice Period: Immediate Key Responsibilities: Build and maintain strong, long-term relationships with key stakeholders in client organizations. Serve as the primary point of contact for all client needs, ensuring...
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Customer Success Manager
3 days ago
Gurugram, India Loop Subscriptions Full timeCompany Description Loop Subscriptions helps Shopify brands create and grow their subscription businesses efficiently. Our platform provides tools that enhance both merchant and customer experiences. We focus on transforming one-time shoppers into loyal subscribers, offering a user-friendly customer portal and personalized cancellation flows to reduce churn....
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Customer Success Manager
17 hours ago
Gurugram, Gurugram, India Xshore Full timeJob Description Job Overview We are looking for a proactive and client-focused Customer Success Manager (CSM) to manage relationships with our global real estate clients. This role is critical to ensuring clients see measurable value from Xshore's services by driving client satisfaction, retention, and growth. You'll be the primary point of contact for...
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Customer Success Manager
1 week ago
Gurugram, India Netcore Cloud Full timeRole & Responsibilities Develop an intimate understanding of your customers' businesses Develop a network of champions within each account through education, coaching and strong influencing skills Represent to our customers as a trusted advisor, advocate and marketing thought leader/subject-matter-expert and help them in creating marketing strategy & user...
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Customer Success Manager
1 week ago
Gurugram, India GoKwik Full timeAbout GoKwikGoKwik is a growth operating system designed to power D2C and eCommerce brands from checkout optimization and reducing return-to-origin (RTO), to payments, retention, and post-purchase engagement. Today, GoKwik enables over 12,000 merchants worldwide, processes around $2 billion in GMV, and is strengthening its AI-powered infrastructure. Backed...
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Sr. Customer Success Manager
1 week ago
Gurugram, India inFeedo AI Full timeinFeedo, Asia's leading AI-powered People Experience Platform, is shaping the future of HR tech. We're on a mission to revolutionize the employee experience globally, with cutting-edge tools like Amber and AI Assist that empower over 600,000 employees and 300 top clients like Myntra, TATA, Samsung, Lenovo and Genpact. Fueled by 100 PERCENT YoY growth and a...
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Customer Success Manager
6 days ago
Gurugram, India OrangeMantra Full timeJob Description Orange Mantra is looking for Customer Success Manager to join our dynamic team and embark on a rewarding career journey We are looking for a customer success manager who can provide ongoing support to our clients and network with them The candidate should be able to contribute to building relationships, implementing new programs that will...
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Customer Success Executive
1 week ago
Gurugram, India Ginni Systems Limited Full timeJob Description Role: Customer Success Executive Company Overview: EaseMyGST, GST filing software and e-document generation software in India, is specifically designed to integrate with ERP like Ginesys , SAP , Microsoft. This integration allows businesses to leverage the capabilities of EaseMyGST for GST compliance, e-invoicing, and e-way bill automation....