Manager - Key accounts & Channel
2 days ago
Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.
Key Account Management
- Develop and maintain long-term relationships with key accounts
- Understand client needs and propose tailored solutions.
- Serve as the primary point of contact for strategic accounts.
- Resolve client issues promptly to maintain trust and satisfaction.
- Monitor account performance and prepare regular reports for stakeholders.
- Identify upselling and cross-selling opportunities.
Channel Management
- Build and nurture relationships with channel partners (distributors)
- Develop and implement sales strategies to grow revenue through channels.
- Train and support partners on product offerings and sales techniques.
- Negotiate and manage contracts with channel partners.
- Analyze channel performance and optimize partner contributions.
- Coordinate with internal teams (sales, marketing, customer service) to support channel success.
Skills & Qualifications
- Proven experience in key account and/or channel management.
- Strong negotiation and relationship-building skills.
- Strategic thinking with a customer-centric mindset.
- Excellent communication and presentation abilities.
- Proficiency in CRM tools and data analysis.
- Engineering Graduate with experience 8 to 15 years, MBA is an added advantage.
Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.
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