Key Account Manager
4 days ago
The Key Accounts Executive will support the management and growth of key customer accounts, primarily in the
Spices
categories, with a focus on
Qcom (Quick Commerce)
channels.
Key Responsibilities
Account Management:
- Own the spices category business charter for ECOM & QCOM channels
- Build and maintain positive relationships with client stakeholders.
- Understand client business needs and assist in delivering tailored product and service solutions.
- Ensure smooth coordination of account-related activities and maintain high service levels.
- Ensure end to end execution of monthly deliverables – internal and external
Sales Support and Revenue Growth:
- Assist in identifying and following up on business opportunities within existing accounts.
- Support the execution of sales strategies to increase product visibility and sales performance in Modern Trade and Qcom channels.
- Collaborate with the sales team to achieve assigned revenue targets and category growth.
- Help prepare presentations, proposals, and reports for client meetings.
- Ensure expansion of lines, geographies and increase availability.
Negotiation and Contract Support:
- Own the listing & onboarding process for the entire spices range
- Coordinate timely documentation and compliance for key accounts.
- Assist in addressing operational or supply issues that arise with accounts.
Collaboration and Coordination:
- Liaise with internal departments (procurement, supply chain, marketing, finance) to ensure smooth execution of client requirements.
- Communicate client feedback and market insights to internal stakeholders.
- Monitor account performance and assist in preparing sales and performance reports.
Market Research and Analysis:
- Track market trends, competitor activities, and category developments in spices and dry fruits.
- Present weekly MIS, P&L report to the management to showcase trajectory
Qualifications
- Bachelor's degree in business, Marketing, or a related field.
- 5 years of experience in key account management, sales, or business development from
Spices Category only - Familiarity with Modern Trade, Qcom platforms, and retail business operations.
- Strong communication, interpersonal, and coordination skills.
- Proficiency in Microsoft Office (Excel, PowerPoint); knowledge of ERP or CRM systems is a plus.
- Good analytical and problem-solving abilities.
- Ability to work both independently and within a team environment.
Preferred Qualifications
- Experience working with Modern Trade retailers and Qcom platforms.
- Knowledge of category management practices and consumer behavior in food categories.
- Exposure to handling supply chain or merchandising for food/FMCG products.
- It is required for the candidate to have prior experience in the spices category.
- Has worked in Spices Category primarily or else in commodities like Dry fruits, Oils and more.
- Should have established relationships with category managers across QCOM, ECOM & MT accounts.
- Has strong analytical tool and can drive relationships.
- Must be from FMCG/Consumer goods space
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