Key Account Manager

1 day ago

Mumbai, Maharashtra, India Talentiser Full time

The Key Accounts Executive will support the management and growth of key customer accounts, primarily in the Spices categories, with a focus on Qcom (Quick Commerce) channels.

Key Responsibilities

Account Management:

  • Own the spices category business charter for ECOM & QCOM channels
  • Build and maintain positive relationships with client stakeholders.
  • Understand client business needs and assist in delivering tailored product and service solutions.
  • Ensure smooth coordination of account-related activities and maintain high service levels.
  • Ensure end to end execution of monthly deliverables – internal and external

Sales Support and Revenue Growth:

  • Assist in identifying and following up on business opportunities within existing accounts.
  • Support the execution of sales strategies to increase product visibility and sales performance in Modern Trade and Qcom channels.
  • Collaborate with the sales team to achieve assigned revenue targets and category growth.
  • Help prepare presentations, proposals, and reports for client meetings.
  • Ensure expansion of lines, geographies and increase availability.

Negotiation and Contract Support:

  • Own the listing & onboarding process for the entire spices range
  • Coordinate timely documentation and compliance for key accounts.
  • Assist in addressing operational or supply issues that arise with accounts.

Collaboration and Coordination:

  • Liaise with internal departments (procurement, supply chain, marketing, finance) to ensure smooth execution of client requirements.
  • Communicate client feedback and market insights to internal stakeholders.
  • Monitor account performance and assist in preparing sales and performance reports.

Market Research and Analysis:

  • Track market trends, competitor activities, and category developments in spices and dry fruits.
  • Present weekly MIS, P&L report to the management to showcase trajectory

Qualifications

  • Bachelor's degree in business, Marketing, or a related field.
  • 5 years of experience in key account management, sales, or business development from Spices Category only
  • Familiarity with Modern Trade, Qcom platforms, and retail business operations.
  • Strong communication, interpersonal, and coordination skills.
  • Proficiency in Microsoft Office (Excel, PowerPoint); knowledge of ERP or CRM systems is a plus.
  • Good analytical and problem-solving abilities.
  • Ability to work both independently and within a team environment.

Preferred Qualifications

  • Experience working with Modern Trade retailers and Qcom platforms.
  • Knowledge of category management practices and consumer behavior in food categories.
  • Exposure to handling supply chain or merchandising for food/FMCG products.
  • It is required for the candidate to have prior experience in the spices category.
  • Has worked in Spices Category primarily or else in commodities like Dry fruits, Oils and more.
  • Should have established relationships with category managers across QCOM, ECOM & MT accounts.
  • Has strong analytical tool and can drive relationships.
  • Must be from FMCG/Consumer goods space

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