Key Account Manager

3 weeks ago

Mumbai, Maharashtra, India Talentiser Full time
The Key Accounts Executive will support the management and growth of key customer accounts, primarily in the Spices categories, with a focus on Qcom (Quick Commerce) channels.

Key Responsibilities

Account Management:

- Own the spices category business charter for ECOM & QCOM channels
- Build and maintain positive relationships with client stakeholders.
- Understand client business needs and assist in delivering tailored product and service solutions.
- Ensure smooth coordination of account-related activities and maintain high service levels.
- Ensure end to end execution of monthly deliverables – internal and external

Sales Support and Revenue Growth:

- Assist in identifying and following up on business opportunities within existing accounts.
- Support the execution of sales strategies to increase product visibility and sales performance in Modern Trade and Qcom channels.
- Collaborate with the sales team to achieve assigned revenue targets and category growth.
- Help prepare presentations, proposals, and reports for client meetings.
- Ensure expansion of lines, geographies and increase availability.

Negotiation and Contract Support:

- Own the listing & onboarding process for the entire spices range
- Coordinate timely documentation and compliance for key accounts.
- Assist in addressing operational or supply issues that arise with accounts.

Collaboration and Coordination:

- Liaise with internal departments (procurement, supply chain, marketing, finance) to ensure smooth execution of client requirements.
- Communicate client feedback and market insights to internal stakeholders.
- Monitor account performance and assist in preparing sales and performance reports.

Market Research and Analysis:

- Track market trends, competitor activities, and category developments in spices and dry fruits.
- Present weekly MIS, P&L report to the management to showcase trajectory

Qualifications

- Bachelor's degree in business, Marketing, or a related field.
- 5 years of experience in key account management, sales, or business development from Spices Category only
- Familiarity with Modern Trade, Qcom platforms, and retail business operations.
- Strong communication, interpersonal, and coordination skills.
- Proficiency in Microsoft Office (Excel, PowerPoint); knowledge of ERP or CRM systems is a plus.
- Good analytical and problem-solving abilities.
- Ability to work both independently and within a team environment.

Preferred Qualifications

- Experience working with Modern Trade retailers and Qcom platforms.
- Knowledge of category management practices and consumer behavior in food categories.
- Exposure to handling supply chain or merchandising for food/FMCG products.
- It is required for the candidate to have prior experience in the spices category.
- Has worked in Spices Category primarily or else in commodities like Dry fruits, Oils and more.
- Should have established relationships with category managers across QCOM, ECOM & MT accounts.
- Has strong analytical tool and can drive relationships.
- Must be from FMCG/Consumer goods space

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