Guest Service Officer
4 days ago
Guest Service Officer - F&B Service Hyatt Hyatt Hyderabad IN - TG - HyderabadFood and BeverageHourly/Entry Level EmployeeFull-timeReq ID: HYD LocalSummary To provide courteous, professional,efficient and flexible service consistent with the hotel’s policies in order to maximize guest satisfaction. To be entirely flexible and be able to be rotated within the different sub departments of the Rooms division, or any other departments as assigned and as necessary. To ensure that the guests are offered the highest level of personalized service at all times and to report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests. Awareness of hotel activities and a proper handover of the pending points for next shift’s follow up and action is crucial. To be aware of all hotel services, facilities, and promotions, and knowledgeable of upselling techniques. To balance the cash report and remittance envelop at the end of the shift, perform opening and closing procedures, and ensure that the Assistant Manager – Front Office signs all rebates and paid out vouchers with a clear explanation. To check and update the allocation of rooms for all guests and follow up on the special requirements requested by the guests. To maintain a regular contact with long stay and suite guests to ensure their stays are an enjoyable one. General responsibilities are to maintain a high standard of grooming and hygiene at all times, to maintain a good rapport and working relationship with colleagues and all other departments. Full support to Supervisors and team is essential, for any other reasonable duties and responsibilities are assigned. Qualifications Responsible to welcome all guests, ensuring they have an exceptional staying experience; creating lasting memories and building relationships. You will bring our purpose to life, by using your personal flair and style when interacting with our guests. Ideally you have a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience in hotel operations. Good customer service, communications and interpersonal skills are a must.
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Guest Service Associate
2 days ago
Hyderabad, India Novotel Hyderabad Convention Centre Full time**JOB DESCRIPTION**: **Primary Responsibilities** **Front Office Operation** - Assist guests with check in and checkout, as well as other cashiering duties - Review arrival lists and prepare compendiums prior to guests’ arrival and check-into system if necessary - Welcome guests on arrival, register and issue room keys according to departmental standards...
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Hiring for Guest Service Officer
4 days ago
Hyderabad, India 2coms Full timeJob Description Responsibilities: Greet guests warmly upon arrival and efficiently manage check-in and check-out processes. Address guest inquiries, requests, and special accommodations with prompt and personalized service. Provide detailed information about hotel amenities, services, and nearby attractions. Anticipate guest needs and deliver tailored...
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Guest Service Associate
2 hours ago
Hyderabad, India Novotel Hyderabad Airport Full timePrimary Responsibilities - Responsible for daily administration, meeting and greeting, dealing with guests’ queries and complaints, and booking rooms. visitors - Maintain high standards of customer services at the Reception desk so that customers’ expectations are consistently exceeded. - Motivate and develop Reception team to ensure smooth functioning...
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Guest Service Associates
2 weeks ago
Hyderabad, Telangana, India Naukri Hospitality Jobs Full timeWe are looking for a highly skilled and experienced Guest Service Associate to join our team in the hospitality industry. The ideal candidate will have 1-3 years of experience in guest service, preferably in hotels or restaurants.Roles and ResponsibilityProvide exceptional customer service to guests, ensuring their needs are met and concerns are addressed...
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Guest Service Associate
1 week ago
Hyderabad, Telangana, India Naukri Hospitality Jobs Full time ₹ 4,00,000 - ₹ 6,00,000 per yearWe are looking for a highly skilled and experienced Guest Service Associate to join our team in the Food and Beverage department. The ideal candidate will have excellent customer service skills and be able to provide top-notch service to our guests.Roles and ResponsibilityManage guest complaints and resolve issues professionally.Provide exceptional customer...
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Guest Service Ambassador
2 weeks ago
Hyderabad, Telangana, India JLL Full timeJLL supports the Whole You, personally and professionally. Guest Service Ambassador Integrated Facilities Management — Corporate Solutions (Country, Region) **What this job involves**: Mastering the front desk Top-level skills in guest relation is a non-negotiable prerequisite of this role. As the person in charge, you’ll be responsible in developing the...
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Guest Services Associate
2 weeks ago
Hyderabad, Telangana, India Marriott International, Inc Full time**Job Number** 24020775 **Job Category** Rooms & Guest Services Operations **Location** The Westin Hyderabad Mindspace, Raheja IT Park, Hitec City, Hyderabad, Telangana, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room assignments, and...
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Guest Service Associate
2 days ago
Hyderabad, India Novotel Hyderabad Convention Centre Full time**JOB DESCRIPTION**: **Primary Responsibilities** **Operation** - Attend daily briefings and takes on daily assigned tasks - Understand the difference in guest levels (VIPs) and Room Categories - Clean and maintain areas of responsibility according to standards and procedures - Replenish guest supplies and ensure that guests requests are promptly attended...
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Guest Service Associate
2 weeks ago
Hyderabad, Telangana, India Aparna NEO Mall Full time ₹ 1,50,000 - ₹ 2,50,000 per yearRole & responsibilitiesGreet and welcome guests courteously at various touchpoints (entrance, helpdesk, info kiosk, etc.).Provide accurate information about mall facilities, store locations, ongoing promotions, events, and services.Assist lost or distressed guests, including elderly, children, and differently abled individuals.Handle guest complaints...
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Hyderabad, Telangana, India Holiday Inn Express and Suites Full time ₹ 1,50,000 - ₹ 2,50,000 per yearKey Responsibilities: Operational Duties:Clean and service guest rooms, bathrooms, and corridors as per IHG cleanliness standards and assigned checklists.Ensure all guest amenities, linens, and supplies are replenished according to brand guidelines.Inspect and report any maintenance issues, missing items, or damage to the Housekeeping Supervisor or Team...