Guest Service Associates

4 days ago

Hyderabad, Telangana, India Naukri Hospitality Jobs Full time

We are looking for a highly skilled and experienced Guest Service Associate to join our team in the hospitality industry. The ideal candidate will have 1-3 years of experience in guest service, preferably in hotels or restaurants.

Roles and Responsibility

  • Provide exceptional customer service to guests, ensuring their needs are met and concerns are addressed promptly.
  • Maintain high standards of cleanliness and hygiene in guest rooms and public areas.
  • Collaborate with other departments to ensure seamless service delivery.
  • Handle guest complaints and feedback professionally and courteously.
  • Ensure all guest interactions are positive and memorable.
  • Participate in ongoing training and development to enhance skills and knowledge.

Job Requirements

  • Excellent communication and interpersonal skills are required to interact effectively with guests and colleagues.
  • Strong attention to detail is necessary to maintain high standards of cleanliness and hygiene.
  • Ability to work well under pressure and manage multiple tasks simultaneously.
  • Basic knowledge of hotel operations and procedures is preferred.
  • A strong commitment to delivering exceptional customer service is essential.
  • Must be able to work in a fast-paced environment and adapt to changing situations.

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