Guest Service Associate

2 days ago

Hyderabad, India Novotel Hyderabad Convention Centre Full time

**JOB DESCRIPTION**:
**Primary Responsibilities**

**Operation**
- Attend daily briefings and takes on daily assigned tasks
- Understand the difference in guest levels (VIPs) and Room Categories
- Clean and maintain areas of responsibility according to standards and procedures
- Replenish guest supplies and ensure that guests requests are promptly attended to
- Report damage or malfunction in hotel rooms/areas to Supervisor
- Maintain equipment in a proper state of cleanliness.
- Maintain a section room report as well as a daily productivity report
- Reports lost and found articles to the housekeeping office immediately
- Handle guest complaints tactfully, and report incidents or any other irregularities to Supervisor in a timely manner
- Report unusual behavior/activities in guestroom, floors/ public areas to Supervisor
- Record room status in allocated section accurately
- Carry out valet services when required (e.g. delivery of linen, processing laundry orders

**Other Responsibilities**
- Be well versed in hotel fire & life safety/emergency procedures
- Attend all briefings, meetings and trainings as assigned by management
- Maintain a high standard of personal appearance and hygiene at all times
- Perform other reasonable duties assigned by the assigned by the Management
- Establish and maintain effective employee working relationships

  • Guest Service Associates

    2 weeks ago

    Hyderabad, Telangana, India Naukri Hospitality Jobs Full time

    We are looking for a highly skilled and experienced Guest Service Associate to join our team in the hospitality industry. The ideal candidate will have 1-3 years of experience in guest service, preferably in hotels or restaurants.Roles and ResponsibilityProvide exceptional customer service to guests, ensuring their needs are met and concerns are addressed...

  • Guest Service Associate

    1 week ago

    Hyderabad, Telangana, India Naukri Hospitality Jobs Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    We are looking for a highly skilled and experienced Guest Service Associate to join our team in the Food and Beverage department. The ideal candidate will have excellent customer service skills and be able to provide top-notch service to our guests.Roles and ResponsibilityManage guest complaints and resolve issues professionally.Provide exceptional customer...

  • Guest Service Associate

    7 days ago

    Hyderabad, Telangana, India Marriott International Full time ₹ 2,00,000 - ₹ 2,50,000 per year

    Additional InformationJob Number Job CategoryFood and Beverage & CulinaryLocationSheraton Hyderabad Hotel, 115/1 Nanakramguda, Financial District, Hyderabad, Telangana, India, 500032ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARY – F&B and Event Service ExpertOur jobs aren't just about putting food on the table or serving...

  • Guest Service Associate

    3 hours ago

    Hyderabad, Telangana, India Marriott International, Inc Full time

    **Additional Information** **Job Number**25125609 **Job Category**Rooms & Guest Services Operations **Location**Fairfield by Marriott Hyderabad Gachibowli, Road No 2, Financial District, Hyderabad, Telangana, India, 500032 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth...

  • Guest Service Associate

    3 hours ago

    Hyderabad, Telangana, India Marriott International, Inc Full time

    **Additional Information** **Job Number**25125607 **Job Category**Housekeeping & Laundry **Location**Sheraton Hyderabad Hotel, 115/1 Nanakramguda, Financial District, Hyderabad, Telangana, India, 500032 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a clean room and a freshly...

  • Guest Service Associate

    2 weeks ago

    Gachibowli, Hyderabad, Telangana, India Marriott International, Inc Full time

    **Additional Information** Guest Service Associate **Job Number** 24162380 **Job Category** Food and Beverage & Culinary **Location** Fairfield By Marriott Hyderabad Gachibowli, Road No.2 Financial District, Gachibowli, India, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Greet...

  • Guest Service Associate

    4 days ago

    Kondapur, Hyderabad, Telangana, India Skyla Hospitality Private Limited Full time

    _SKYLA is a technology-enabled hospitality brand, operating chain of premium service apartments & _Skyla is among the most favored hospitality brands headquartered in Hyderabad. Established in 2014, we manage six properties across two brands, catering to both extended stays and short-term rentals. With over 150 rooms providing a 4-star experience, we have...

  • Guest Service Associate

    4 days ago

    Kokapet, Hyderabad, Telangana, India Allu Entertainment Full time

    We are looking for enthusiastic and customer-focused Service Associates to join our team at [Multiplex Name]. You will be responsible for delivering an exceptional guest experience through prompt service, maintaining cleanliness, and ensuring smooth F&B operations during showtimes. **Key Responsibilities**: - Greet guests warmly and guide them to their...

  • Guest Service Associate

    2 weeks ago

    Hyderabad, Telangana, India Marriott International, Inc Full time

    **Additional Information** **Job Number**25088236 **Job Category**Housekeeping & Laundry **Location**Marriott Executive Apartments Hyderabad, Level 10, SLN Terminus, Survey No 133, Hyderabad, Telangana, India, 500032 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Respond promptly to requests from guests and other...

  • Guest Service Associate

    2 weeks ago

    Hyderabad, Telangana, India Aparna NEO Mall Full time ₹ 1,50,000 - ₹ 2,50,000 per year

    Role & responsibilitiesGreet and welcome guests courteously at various touchpoints (entrance, helpdesk, info kiosk, etc.).Provide accurate information about mall facilities, store locations, ongoing promotions, events, and services.Assist lost or distressed guests, including elderly, children, and differently abled individuals.Handle guest complaints...