Guest Service Associate

3 days ago

Hyderabad, Telangana, India Naukri Hospitality Jobs Full time ₹ 4,00,000 - ₹ 6,00,000 per year

We are looking for a highly skilled and experienced Guest Service Associate to join our team in the Food and Beverage department. The ideal candidate will have excellent customer service skills and be able to provide top-notch service to our guests.

Roles and Responsibility

  • Manage guest complaints and resolve issues professionally.
  • Provide exceptional customer service to ensure high levels of satisfaction.
  • Maintain accurate records of guest interactions and transactions.
  • Collaborate with other departments to ensure seamless service delivery.
  • Develop and implement effective strategies to enhance guest experience.
  • Ensure compliance with company policies and procedures.

Job Requirements

  • Excellent communication and interpersonal skills.
  • Ability to work well under pressure and manage multiple tasks simultaneously.
  • Strong problem-solving and analytical skills.
  • Knowledge of food and beverage operations is an advantage.
  • Ability to maintain confidentiality and handle sensitive information.
  • Team player with a positive attitude and willingness to learn.

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