Guest Service Associate

2 weeks ago

Hyderabad, India Novotel Hyderabad Airport Full time

Primary Responsibilities
- Responsible for daily administration, meeting and greeting, dealing with guests’ queries and complaints, and booking rooms. visitors
- Maintain high standards of customer services at the Reception desk so that customers’ expectations are consistently exceeded.
- Motivate and develop Reception team to ensure smooth functioning of the department and promote teamwork.

Operational Management
- To maintain Front Office log book and shift reports.
- Respond to inquiries and resolve problems in an effective manner.
- Ensure all guests receive a swift, smooth, professional and friendly check in and check out
- Maintain record of all banquet and any other functions in the hotel.
- Liaise with other departments for the resolution of day-to-day administrative and operational issues.
- Carry out other duties which naturally fall within the reasonable expectations of the post.
- Liaise with Housekeeping for the Room Status.
- Handle additional responsibilities as and when delegated by the Management.

Knowledge and Experience
- Diploma in Tourism / Hospitality Management
- Fresher or Minimum 6 months to 1 year of relevant experience
- Excellent reading, writing and oral proficiency in English language
- Ability to speak other languages and basic understanding of local languages will be an advantage

Competencies
- Good communication and customer contact skills
- Service oriented with an eye for details
- Ability to work effectively and contribute in a team
- Self-motivated and energetic
- Must be well-presented and professionally groomed at all times

  • Guest Services Associate

    4 weeks ago

    Hyderabad, Telangana, India The Quorum Full time

    Position Title: Guest Service Associate Location: Hyderabad Reports To: F&B Manager Position Overview: The Guest Service Associate – F&B Service is responsible for delivering high-quality food and beverage service to members and guests at The Quorum. This role is focused on floor service, order taking, guest engagement, and ensuring that all dining...

  • Guest Services Associate

    2 weeks ago

    Hyderabad, Telangana, India The Quorum Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    Position Title:Guest Service AssociateLocation:HyderabadReports To:F&B ManagerPosition Overview:The Guest Service Associate – F&B Service is responsible for delivering high-quality food and beverage service to members and guests at The Quorum. This role is focused on floor service, order taking, guest engagement, and ensuring that all dining interactions...

  • Guest Service Associate

    1 week ago

    Hyderabad, Telangana, India Naukri Hospitality Jobs Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    We are looking for a highly skilled and experienced Guest Service Associate to join our team in the Food and Beverage department. The ideal candidate will have excellent customer service skills and be able to provide top-notch service to our guests.Roles and ResponsibilityManage guest complaints and resolve issues professionally.Provide exceptional customer...

  • Guest Service Associate

    2 weeks ago

    Hyderabad, Telangana, India Marriott International, Inc Full time

    **Additional Information** **Job Number**25125609 **Job Category**Rooms & Guest Services Operations **Location**Fairfield by Marriott Hyderabad Gachibowli, Road No 2, Financial District, Hyderabad, Telangana, India, 500032 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth...

  • Guest Service Associate

    1 week ago

    Hyderabad, Telangana, India Marriott International, Inc Full time

    **Additional Information** **Job Number**25096167 **Job Category**Food and Beverage & Culinary **Location**Marriott Executive Apartments Hyderabad, Level 10, SLN Terminus, Survey No 133, Hyderabad, Telangana, India, 500032 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about putting food on the...

  • Guest Service Associate

    2 days ago

    Hyderabad, Telangana, India Les Reves hospitality Private Limited Full time

    **Job Title: Guest Service Associate - Luxury Corporate Office** **Location: Hyderabad, India** **Job Type: Full-Time | On-Site** **Experience Level: Entry-Level to Early Career (0-1 Years)** **Salary: Competitive, based on experience** **About the Role** **At Hospitality, we understand that the most unforgettable experiences often begin with a single,...

  • Guest Service Associate

    2 days ago

    Hyderabad, India BARBEQUE NATION HOSPITALITY LIMITED Full time

    Provide excellent customer services - Always strive towards best customer satisfaction - Greet customers and present menus - Make suggestions based on their preferences - Take and serve food/drinks orders - Up-sell when appropriate - Arrange table settings - Keep tables clean and tidy at all times - Check products for quality - Deliver checks and collect...

  • Guest Service Associate

    6 days ago

    Hyderabad, Telangana, India Marriott International, Inc Full time

    **Additional Information** **Job Number**25114491 **Job Category**Housekeeping & Laundry **Location**Sheraton Hyderabad Hotel, 115/1 Nanakramguda, Financial District, Hyderabad, Telangana, India, 500032 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a clean room and a freshly...

  • Guest Service Associate

    3 weeks ago

    Hyderabad, India Marriott Full time

    Job Description - Our jobs aren't just about giving guests a clean room and a freshly made bed. - Instead, we want to build an experience that is memorable and unique. - Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. - They are...

  • Guest Service Associate

    1 week ago

    Hyderabad, Telangana, India Marriott Full time

    Respond promptly to requests from guests and other departments Fill cart with supplies and transport cart to assigned area Enter guest rooms following procedures for gaining access and ensuring vacancy before entering Replace guest amenities and supplies in rooms Replace dirty linens and terry with clean items Make beds and fold terry Clean bathrooms ...