Client Success Executive

2 days ago

Mohali, India Namdhari Consultancy Service Full time

The Client Success Executive role is to support our SEO & Performance Marketing projects. The role involves client communication, reporting, and team coordination to ensure the smooth execution of campaigns.

Key Responsibilities

  • Serve as the
    primary point of contact

for day-to-day client communication.
- Coordinate with SEO & performance marketing teams to ensure client deliverables are met.
- Prepare and share
weekly/monthly performance reports

(Google Analytics, Ads Manager, SEO tools, etc.).
- Document client requirements and ensure accurate execution by internal teams.
- Track project timelines, deliverables, and escalate issues when necessary.
- Maintain strong client relationships by addressing queries promptly and professionally.
- Support account managers in client meetings with insights and updates.
- Ensure consistency in
internal team communication

for ongoing projects.

Required Skills & Qualifications

  • Bachelor's degree in Marketing, Business, or related field.
  • 1–3 years of experience in
    digital marketing client servicing/account coordination

(preferred).
- Basic understanding of
SEO, Google Ads, Meta Ads, and analytics tools

.
- Strong skills in
Excel/Google Sheets, as well as PowerPoint/Google Slides

for reporting.
- Excellent communication skills (written & verbal).
- Strong organisational skills with attention to detail.
- Ability to multitask and work in a fast-paced environment.

Key Traits We Value

  • Proactive and solution-oriented mindset.
  • Client-first attitude with accountability.
  • Team player with strong coordination abilities.
  • Eagerness to learn and grow in the field of digital marketing.
  • Candidates with strong
    reporting + tool knowledge (GA4, Looker Studio, Ads Manager)

will be preferred.
- Candidates holding
Google certifications, Meta Blueprint, HubSpot, or other reputed certifications

will have an added advantage.

Package: 3-3.8 LPA


Candidates with experience & advanced reporting skills & certifications can command the higher bracket.

Location:

Mohali

Employment Type:

Full-time- Mon- Fri

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