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Assistant Business Manager

4 months ago

Tamil Nadu, India Lighthouse Learning Group Full time

Open Positions :

  • Assistant Business Manager - Rest of Tamil Nadu (1) - based in Chennai
  • Assistant Business Manager - Rest of Tamil Nadu (1) - based in Coimbatore


Purpose of the role:

The role holder is responsible for effective on boarding of franchise partners, maintaining long term relationships with them and maximising revenue and enrolments through them.


Roles and Responsibilities

1. Achieve revenue targets by:

  • Ensuring achievement of budgeted revenue per franchisee by streamlining franchise business operations.
  • Monitoring, tracking and guiding performance of franchises to promote parent & student satisfaction.
  • Assisting under-performing Franchises in performance improvement.
  • Serving as the link of communication between franchise partners & internal teams.
  • Resolving any issues and problems faced by partners in a timely manner.
  • Having a thorough understanding of franchise network distribution in the assigned area.


2. Actively help achieve franchise wise enrolment targets :

  • Ensuring achievement of enrolment targets by franchises.
  • Helping franchises to convey the schools value proposition.
  • Ensuring faster response time.
  • Implementing marketing initiatives such that EuroKids brand is appropriately represented.


3. Achieve timely billing and collections by:

  • Ensuring a swift collection process for royalty payments and ensuring quick payment for initial set up.


4. Achieve compliance and safety adherence of the franchises by:

  • Ensuring adherence to the SOPs manual for Franchise Partners to ensure consistent and high quality experience for the end user.
  • Ensuring high level safety preparedness at all franchises.


5. Complete the sales administration and compliance by:

  • Meeting and documenting daily market visit norms.
  • Ensuring visit reports and centre level MIS.
  • Serving as the link of communication between partners & internal teams.
  • Resolving any issues and problems faced by partners in a timely manner..


Desired Candidate Profile

- Graduate with 7-8 years of experience in franchise management

- MBA Sales & Marketing with 5-6 years of experience in the education/ retail / franchising industries.

-Geography Knowledge of entire Tamil Nadu is an added advantage



Functional Competencies:

• Sales Knowledge- Influencing and Convincing

• Self-Management Achievement orientation.

• Sales Process- Adherence to SOPs

• Business Acumen- Market awareness

• Managing client relationship - Customer orientation.

• Consultative Problem Solving & Decision Making