Customer Relationship Manager
4 hours ago
Job Overview Lunawat Gems & Jewellery is seeking an experienced Customer Relationship Manager for a full-time position at our Jaipur location. The ideal candidate will play a key role in maintaining and enhancing our relationships with our diverse clientele. The role requires a strategic approach to customer feedback management, upselling, cross-selling, and customer journey mapping. Familiarity with CRM software, data analysis, and customer retention strategies are essential for success in this dynamic environment. Qualifications and Skills Proficiency in customer feedback management, ensuring feedback is systematically collected and analyzed to enhance customer satisfaction. Expertise in developing upselling and cross-selling strategies to maximize revenue potential from existing clients. Ability to map customer journeys effectively, identifying touchpoints and enhancing customer experience. Strong data analysis skills to interpret customer data and generate actionable insights for strategic decision-making. Experience in implementing customer retention strategies that increase loyalty and long-term engagement. Proven conflict resolution skills to address customer issues promptly and effectively, maintaining positive relationships. Competence in omnichannel communication, ensuring seamless interactions across various customer communication channels. Roles and Responsibilities Develop and implement customer relationship strategies to increase customer satisfaction and loyalty. Analyze customer feedback and data to guide improvements in customer experience and product offerings. Coordinate with sales and marketing teams to execute upselling and cross-selling strategies, maximizing revenue streams. Ensure customer journey maps are aligned to enhance the overall customer experience and drive business goals. Utilize CRM software to maintain detailed records of interactions, ensuring personalized customer service. Lead initiatives aimed at boosting customer retention, leveraging statistical analysis and insights. Address and resolve customer complaints in a professional and timely manner to uphold company reputation. Collaborate with cross-functional teams to ensure a cohesive and comprehensive approach to customer engagement.
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Customer Relationship Manager
7 days ago
Jaipur, Rajasthan, India Lunawat Gems & Jewellery Full time ₹ 40,00,000 - ₹ 80,00,000 per yearJob OverviewLunawat Gems & Jewellery is seeking an experienced Customer Relationship Manager for a full-time position at our Jaipur location. The ideal candidate will play a key role in maintaining and enhancing our relationships with our diverse clientele. The role requires a strategic approach to customer feedback management, upselling, cross-selling, and...
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Customer Relationship Manager
7 days ago
Jaipur, Rajasthan, India Pinkcity JewelHouse Full time ₹ 3,60,000 - ₹ 4,80,000 per yearJob Title: Customer Relationship Manager (Jewelry Industry, B2B)Location: Jaipur, RajasthanCompany: PinkCity Jewelhouse Pvt. Ltd Jaipur RajasthanExperience: 3+ years, (Excellent English Communication)Key Skills-Strong interpersonal and communication skills, with the ability to build rapport with clients.Proven experience in customer relationship management...
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Customer Relationship Manager
5 days ago
Jaipur, Rajasthan, India LabourNet Full time ₹ 4,00,000 - ₹ 12,00,000 per yearKey ResponsibilitiesCustomer Support & Service:Relationship Management:Develop and maintain strong, long-term relationships with customers, ensuring a personalised and positive experienceIssue Resolution:Handle and resolve customer complaints, issues, or feedback in a professional and timely manner, escalating to higher management if necessaryCustomer...
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Customer Relationship Manager
1 week ago
Jaipur, Rajasthan, India Pinkcity Jewel Full time ₹ 9,00,000 - ₹ 12,00,000 per yearRole & responsibilitiesKey Responsibilities:International Client Relationship Management: Develop and maintain long-term relationships with clients, understanding their needs and providing tailored solutions.Communication: Act as the primary point of contact for client inquiries and concerns, ensuring timely and effective communication.Customer Feedback:...
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Customer Relationship Management Manager
2 weeks ago
Jaipur, Rajasthan, India Love Home Full time ₹ 9,00,000 - ₹ 12,00,000 per yearCompany DescriptionLove Home has been crafting dreams into homes for over 30 years. As a prominent name in Jaipur's real estate, we take pride in delivering not just houses but lifestyles. Our commitment to excellence, innovation, and customer satisfaction sets us apart. Join us on a journey where each home is a masterpiece, and every client is a valued...
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Customer Relationship Manager
2 weeks ago
Jaipur, Rajasthan, India Bravura Packers Pvt. Ltd. Full time ₹ 4,20,000 - ₹ 4,80,000 per yearBuild and nurture lasting relationships with current clients.Proactively engage with existing customers to assess their needs and drive repeat business.Act as the main point of contact for client inquiries, requirements, and feedback.Work closely with internal teams to ensure a seamless customer experience and quickly resolve any issues.Create and maintain...
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Customer Relationship Management
14 hours ago
jaipur, India INNOVISION Limited Full timeA H International Private Limited is seeking a proactive and detail-oriented CRM Executive to manage and enhance client relationships, oversee billing activities, and support day-to-day customer service operations. The ideal candidate will have strong communication skills, proficiency in MS Excel, and a customer-first mindset.Key Responsibilities:Act as the...
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Customer Relationship Management Manager
1 week ago
Jaipur, Rajasthan, India PINKCITY JEWELHOUSE P. LTD. Full time ₹ 12,00,000 - ₹ 14,00,000 per yearJob Title: Customer Relationship Manager (Jewelry Industry, Garment, Textile B2B)Location:Jaipur, RajasthanCompany:Pinkcity Jewelhouse Pvt.Ltd Jaipur RajasthanExperience: 5- 8 years, (Excellent English Communication)Salary:12-14 LPAKey Skills-Strong interpersonal and communication skills, with the ability to build rapport with clients.Proven experience in...
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Customer Relationship Management
2 days ago
Jaipur, Rajasthan, India INNOVISION Limited Full time ₹ 2,00,000 - ₹ 6,00,000 per yearA H International Private Limited is seeking a proactive and detail-oriented CRM Executive to manage and enhance client relationships, oversee billing activities, and support day-to-day customer service operations. The ideal candidate will have strong communication skills, proficiency in MS Excel, and a customer-first mindset.Key Responsibilities:Act as the...
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Customer Relationship Management Manager
1 week ago
jaipur, India Cornet Hiring Solutions Full timeRole DescriptionWe are looking for a proactive and persuasive Client Relationship Manager who can build trust with our customers and convert inquiries into successful sales. You’ll be the first point of contact for potential clients on Instagram, WhatsApp, and phone, ensuring every lead gets a seamless and personalized experience.Key...